5/29/2012 1:35 PM (PST)

Hey.. the number and tone of reviews here for E-tech Siliconvalley is astounding!! I did some biz with these people about 2 years ago.. the names Bruce, Rena.. they seemed extremely helpful and all was satisfactory.. BUT this year.?? I have had an amazing variety of mis-cues, failed emails, no return calls.. the names Bruce, and Rena seeem to ring a bell for the solo female on the phone, but I had no idea of the number and severity of failed transactions reported here by others. Question? do these people have an actual presence on the street in Santa Clara/? I cannot believe they would not have been visited by irate local customers or worse.. had their building attacked physicallay.. the extent of dis-satisfaction here is palpable.. does anyone know if there is really a store-front ? or is this just a phone answerig service and money grab/? very disturbing as a former Silicon Valley denizen.. Jay