11/4/2010 7:50 AM (PST)
Bill,
Aside from filing a complaint with the BBB, you should also notify the CA Attorney General and the Federal Trade Commission.
http://www.ag.ca.gov http://www.ftc.gov
The more people that bring this company to their attention, the more likely they will be to take substantive action.
You can click the links above fore the BBB Report and Reviews, feel free to write a review about your experience with them!
Thanks.
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