TrustLink Reviews for Easy Life Furniture, Inc.

Marty B. posted a review

Wed, 21 Dec 2011 22:43:28 GMT

On Dec. 4 I took my Mom shopping for dining room chairs. Easy Life was one of several stores we visited and Mom liked how some chairs looked and thought they would fit in the dining room. She bought 6 at $70 each with an extra assembly charge and delivery, totaling $560. Two weeks later one chair buckled upon being sat on, with the wood cracking. Two days later another chair buckled and I thought I was going to fall. Mom had already called in to have the first chair replaced, but now would like...Read More

Neesha C. posted a review

Mon, 24 Oct 2011 14:59:53 GMT

PLEASE DONOT BUY FROM THIS STORE. I PURCHASED BUNK BEDS FO RMY KIDS AND I WAS TOLD THAT THEY WOULD BE DELIVERED ON SUNDAY. MY FAMILY AND I RECENTLY MOVED ANS WANTED TO HAVE NEW BEDS FOR OUR KIDS. THE DELIVERY TRUCK WENT TO OUR OLD ADDRESS WHICH IS THE ADDRESS I HAVE ON MY DRIVERS LICENSE. I MADE NOTE IN THE STORE TO THE ADDRESS I WANTED MY FURNITURE DELIVERED TO. I WAS CONTACTED SUNDAY @ 330 PM TO WHICH THE DELIVERY WINDOW WAS FROM 130-330PM. I WAS ADVISED THAT THE TRUCK WAS OUTSIDE MY RESIDENCE...Read More

bob b. posted a review

Wed, 20 Apr 2011 19:54:51 GMT

Went to the Cerritos Store and saw a nice sectional on sale called the Stratford Lexor. The sign on the sectional said leather...but it did not look like leather. I asked the associate if this was leather match (which I knew it was based on prior investigation). She said leather match is where they make sure the colors on the parts of the sofa match. However, I confronted her stating leather match is really bonded leather and that most of the sectional is really made up of plastic mix with a...Read More

brandie p. posted a review

Tue, 19 Apr 2011 18:54:36 GMT

After 10 months of lite use of our couches the leather began to show the lining beneath the leather near the seam. So we have ugly white patched of missing leather which only seems to be getting worse. I had purchased the extended "accidental" warranty by Guardian that covered the first five years but since there was No accident it was of no use and that company referred me back to Easylife. Since it happend in the first year it should be covered under the one year warranty so I called Easyli...Read More

Linda P. posted a review

Sat, 29 Jan 2011 05:22:30 GMT

CAUTION, I was almost a customer of EasyLife Furniture but due to the Poor Customer Service I was Saved. My Husband and I went into the Easy Life in Murrieta, found something we liked and scheduled a delivery for the following Saturday. Well we received a call on friday for delivery on Sunday. I called the store in Murrieta they took a look at the receipt and it stated Sat the 19th but the 19th was a Sunday so they scheduled delivery for Sunday. They basically told me it was my fault I can not r...Read More

Pam J. posted a review

Mon, 20 Dec 2010 13:32:26 GMT

DON'T BUY FURNITURE FROM THIS COMPANY! It was a big disappointment when I spend over $1000 in furniture and it starts to fall apart in less than 45 days. I was told that they can not help me and it sounds like I mis-used the furniture. That is defiantly not the case. They offered me no resolution to this problem and basically told me I'm stuck with the purchase. This has been the worse experience ever. This was an exchange for the first furniture that they delivered that was the wrong col...Read More

Dorenda S. posted a review

Thu, 21 Oct 2010 16:01:12 GMT

Easy life customer service sucks they sold me furniture that is falling apart and refuse to do an exchange I was not trying to get my money back I asked the customer service representative why were they on sale and were the crouches sturdy he stated they are fine we just no longer make this style please people DONT buy from easy life and I'm going to call the news there is no good reason if I bought crouches a month ago should they be falling apart I spoke to the customer service manager in tust...Read More

Ardi S. posted a review

Wed, 02 Jun 2010 12:35:12 GMT

CUSTOMER SERVICE IS HORRIFIC HERE!!! They do not honor the warranty that comes with the furniture they sell. If you have any problems with the furniture (and you likely will), it seems impossible to get them to correct the problems. They make countless false promises; they fail to show up to their repair appointments; the fail to call you back; they refuse to exchange your furniture when you have repeated issues which cannot be repaired....and all of this misconduct is occurs at the manageria...Read More

Jose V. posted a review

Sat, 29 May 2010 18:26:34 GMT

DO NOT BUY ANYTHING FROM THIS PLACE!!! You will regret it. There was a defect in a sofa I purchased, in cash, and I called and spoke to someone who set up a day to exchange the sofa. The day came and the people that were supposed to come out never did. I called the store and spoke to a Toni, and explained what was happening and she said that person who took the order forgot to add some numbers to it so that there was no order placed. When I explained to her that i had given up my plans for the m...Read More

michael w. posted a review

Mon, 17 May 2010 17:30:33 GMT

I purshased furniture in december it broke in feburary. I called the company to complain and got no respounce. Now im takeing them to court just to get satisfaction...Read More

kakoora b. posted a review

Tue, 12 Jan 2010 05:25:49 GMT

Whenever we sit on the sofa that I bought from easy life the cushions of the sofas slide down and it falls down it doesn't seat properly on the sofa's frame and this is a big problem We can not use our sofa I spent $2000 for sofas and we can not sit on it because it is dangerous and we fall down ,we slide down from the sofa.These sofas has a mager problem and whenever we call costumer service they ignore this mager mager problem. I have an old mother and she can not sit on the sofas .Once whe...Read More

Sonia C. posted a review

Wed, 09 Dec 2009 21:22:32 GMT

I purchased a girls dresser, mirror and bed in Jan 2009. Since I purchased it; the drawers have been extremely difficult to pull out. The workmanship has been horrible quality; an adult male cannot even pull half of the drawers out they are so hard. Finally one of the drawers broke. I am still under the manufacturer warranty. I called in Nov to have someone come out and check it. I am told that I need to pay $80 for the reps gas. Rediculous. I am supposed to go the store where I purchased in and...Read More