I originally started my relationship with A/C Control when a piece of my air conditioner compressor broke. I was told by a larger company that is was no longer under warranty and it would cost me over $500 to repair. I called A/C Control for a second quote. They told me it was covered and it cost me less than $200 to repair!! Since then I have used A/C for all my heating and a/c needs. I highly recommend them!
Posted on 5/24/2011
Business responded on 10/31/2011
Carrie, Thank you for your kind review. It is a pleasure working with you and if you need us again, we'll be happy to help!
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always ready to assist or advice on any problems with my unit.
A nice group of experienced people that are a phone call away always ready to assist or advice on any problems with my unit.
Posted on 5/24/2012
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Very dependable company with competent and friendly staff.
AC Control is a very dependable company with competent and friendly staff. We appreciate their promptness to all service calls and we would recommend them to everyone. Thanks AC Control for all your hard work. From the staff here at Greater LA Agency on Deafness, Inc.
Posted on 5/12/2012
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Highly recommend AC Control Inc.
I'd like to thank AC Control for great and fast work. Made our AC replacement an ease. Highly recommend AC Control Inc. for anyone or company looking to service or have a complete replacement of their AC's, thanks again.
Posted on 5/1/2012
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Thank you for helping me to solve my problem.
Posted on 10/28/2011
Business responded on 10/28/2011
We would first like to apologize for any discontent that you have experienced due to our services as our company goal at A/C Control is to provide excellent technical and customer service. We are extremely surprised to see that you have posted such a poor review of our services as last we spoke with you on October 24, 2011 you were thankful and expressed satisfaction for the service which we have provided. If you continued to have problems with your pilot light we think the least you could have done was advise us of so before proceeding to place such a bad review. Regardless, we would like to remind you that the reason you had the initial charge of $175 for the replacement of your pilot light assembly kit during our first visit out to you on September 2, 2011 was because your existing one was broken. So it’s not that you were “out $175”. This HAD to be replaced. Upon completion of this repair our technician ensured it was tightened properly and confirmed that the unit was working properly. On the morning of October 24, 2011, over a month later you called us explaining you had yet to use your heater and now that you tried, the pilot light is off again. Without any pressure from your end we proceeded to schedule you an appointment for that same morning as we ALWAYS ensure to handle warranty calls in the best and promptest manner. Upon scheduling we explained to you that if your problem has to do with our repair there will be no charge for this visit. Upon our arrival, our technician found the pilot light off. He proceeded to check the wiring and turned it back on. He confirmed that the flame pressure was correct and holding. He checked the wiring again, flame level and the vent pipe and all seemed good. Since everything appeared to be working fine he explained to you that after his review it appears that the only way the pilot light shut off again was due to back draft from the vent pipe (when the pressure outside is higher than pressure inside) which happens or
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Great customer service! To me that's just as important as the onsite repairs. A/C Control has a courteous office staff as well as great technicians. Thanks for always doing a wonderful job!
Posted on 1/5/2011
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Highly professional, ethical, trustworthy company. This is a dependable and reliable company and I am not a person to hand out compliments because most businesses don't deserve them. A/C Control Inc. most certainly does. They exceeded my expectations. They now are the standard I use to gauge professionalism and efficiency in business
Posted on 12/8/2010
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