Complaint
Posted 3/17/2013
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1 Review
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0 Question
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17 Profile Views
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0 Answer
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Trustlinker since 03/17/13
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Painful to Users
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Nothing more than a skeleton crew runs the defunct American branch of Nexon. Its games, no matter how great they could be without the lack of customer service and server problems high in quality and quantity, go way over the top in defining pay to... Read More »
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Complaint
Posted 7/13/2012
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1 Review
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0 Question
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56 Profile Views
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0 Answer
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Trustlinker since 07/13/12
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Horrid
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Nexon has nearly non-existent customer service, bad login servers, don't acknowledge any of their issues in maplestory that don't involve hacking items or cash shop errors (such as a large percentage of their players crashing CONSTANTLY for no app... Read More »
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Complaint
Posted 5/15/2012
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1 Review
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0 Question
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82 Profile Views
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0 Answer
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Trustlinker since 05/15/12
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The answer to recovering a file
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I have found the only way to recover a nexon account after hacking.
Step 1: Find a hacker
Step 2: Get him to hack your file back for you, because its DAMN certain nexon wont give it back
As a company, Nexon is absolutely pathetic, their c... Read More »
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Complaint
Posted 12/17/2011
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1 Review
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0 Question
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120 Profile Views
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0 Answer
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Trustlinker since 12/17/11
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Absolutely Disgraceful
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Nexon America is a company that produces and offers online games, including many multiplayer games. Some of their games are pretty fun... when they aren't down because of server crashes, lagging horribly, been hacked, or dependent on premium conte... Read More »
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Complaint
Posted 11/4/2011
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1 Review
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0 Question
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107 Profile Views
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0 Answer
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Trustlinker since 11/04/11
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Review 11/4/2011
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The hacking situation is out of control and the neglect that this company seems to just roll over. After each patch not more than an hour into game play the hackers are back in. Its a free game to play and I recommend to not buy NX items and just... Read More »
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Complaint
Posted 9/27/2011
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1 Review
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0 Question
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138 Profile Views
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0 Answer
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Trustlinker since 09/27/11
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Review 9/27/2011
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been with nexon since dfo was in beta, and i'm really disappointed at how the customer service went downhill. maybe they're going through some hard times but that's no excuse to tell us, the players, huge lies about their progress when it comes to... Read More »
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Complaint
Posted 9/22/2011
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1 Review
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0 Question
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150 Profile Views
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0 Answer
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Trustlinker since 09/22/11
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Review 9/22/2011
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Thousands of Nexon America Inc. customers have had their privacy leaked to the internet as Nexon America Inc. suffers a privacy/security breach through their MTS services.
Customer accounts have been hacked with all property being stolen and accou... Read More »
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Complaint
Posted 9/14/2011
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1 Review
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1 Question
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205 Profile Views
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0 Answer
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Trustlinker since 09/14/11
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Review 9/14/2011
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I was sad I couldn't choose Zero or Negative stars for this company. Nexon is the worst company in America, no doubt. The BBB needs to re-evaluate them now that they have gotten worse. They should be a -F on the scale. They leak customers informat... Read More »
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Complaint
Posted 8/31/2011
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1 Review
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0 Question
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163 Profile Views
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0 Answer
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Trustlinker since 08/31/11
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KY
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Review 8/31/2011
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Pleasant Graphics, abundant amount of quests, tons of hackers and the worst customer service. Their website gives a pop up warning that "this site is not safe" due to no valid certificate. Enter this website at your own risk, however your privacy... Read More »
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Complaint
Posted 8/23/2011
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1 Review
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0 Question
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143 Profile Views
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0 Answer
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Trustlinker since 08/23/11
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Review 8/23/2011
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I'm surprised Nexon is still in business and publishing free to play online games. I honestly am.
I mostly played their online game Mabinogi for a couple years but recently stopped because they do a horrible job moderating this game and the custo... Read More »
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Complaint
Posted 8/15/2011
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1 Review
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0 Question
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214 Profile Views
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0 Answer
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Trustlinker since 08/15/11
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Review 8/15/2011
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Nexon America is one of the worst gaming companies i've ever seen. They hardly care nothing about the current players. All they do is copy from Korea and translate, which is fairly understandable. But they should at least interact with the players... Read More »
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Complaint
Posted 8/5/2011
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1 Review
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0 Question
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156 Profile Views
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0 Answer
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Trustlinker since 08/05/11
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Review 8/5/2011
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Here is the current situation about Nexon America with some proof.
I have used one of the services that Nexon America provides for about 2 years. The thing about Nexon America is that there is almost zero customer support even with numerous majo... Read More »
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Complaint
Posted 7/12/2011
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1 Review
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0 Question
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134 Profile Views
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0 Answer
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Trustlinker since 07/12/11
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New York, NY
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Review 7/12/2011
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I started playing one of Nexon's games, MapleStory, in 2008. Over the years, I have noticed that Nexon, as a company, has been deteriorating in terms of how they take care of their games, especially MapleStory.
MapleStory is well known for having... Read More »
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Complaint
Posted 7/12/2011
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1 Review
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0 Question
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138 Profile Views
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0 Answer
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Trustlinker since 07/12/11
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Review 7/12/2011
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Nexon's games are quite enjoyable, and rather addicting. I started playing maplestory about 4 years ago, back when the game was very new and fresh. My first impression of the game was a good one, with the community and gameplay friendly and enjoya... Read More »
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Complaint
Posted 7/2/2011
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1 Review
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0 Question
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122 Profile Views
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0 Answer
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Trustlinker since 07/02/11
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Review 7/2/2011
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This is a company that makes a lot of false claims. Every few months they would post a new item in their cash shop and say it'll only be available for a limited time, so "grab it now before it's gone forever!" They also put certain items on sale a... Read More »
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Complaint
Posted 6/22/2011
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1 Review
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0 Question
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154 Profile Views
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0 Answer
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Trustlinker since 06/22/11
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Review 6/22/2011
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Some of the worst customer service I have ever seen in my life...either you get an automated letter saying they can't help you, or they ignore you.
They blocked my account from buying NX, then they basically called me a fraud: "....The error y... Read More »
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Complaint
Posted 6/9/2011
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1 Review
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0 Question
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148 Profile Views
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0 Answer
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Trustlinker since 06/09/11
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Review 6/9/2011
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A few days ago I woke up as usual and when I tried to log in MapleStory it appears a message "you have blocked for billing issues", I have played the game since the year 2005 when BETA was released, and Nexon practically ruined my whole life, I se... Read More »
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Complaint
Posted 5/15/2011
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1 Review
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0 Question
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126 Profile Views
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0 Answer
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Trustlinker since 05/15/11
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Review 5/15/2011
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Nexon is a really really bad company. I've been on Maple Story since 2006 and in the top 100 players of one of its biggest servers, and though the game has changed in many ways, the fundamental principles governing it have not. In short, they're o... Read More »
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Review
Posted 4/28/2011
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1 Review
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0 Question
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129 Profile Views
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0 Answer
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Trustlinker since 04/28/11
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Review 4/28/2011
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Great game, I would give it five out of five (Maplestory) except for a few things...
Basically, I find myself an over-educated stay at home dad, with plenty of free time. I didn't know much about computers or video games, so I asked around and... Read More »
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Complaint
Posted 2/19/2011
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1 Review
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0 Question
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112 Profile Views
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0 Answer
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Trustlinker since 02/19/11
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Review 2/19/2011
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I've been playing Nexon games for almost two years now. I have always been a faithful paying customer, but I've slowly opened my eyes this past year to just how poor their customer support and services are.
Firstly, their customer support is a jo... Read More »
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