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Review 8/11/2011
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We contracted with 123 College last year for my daughter's freshman year. The dates 123 College gave us for filing our forms were the wrong dates. Even though our forms did get in on time, we wound up doing all of the form filling out. That includes FAFSA and CSS business forms. We were unhappy with the financial package from the college. When we asked 123 College for help, they were unable to get any additional aid. They asked us to send a letter, they really do not get involved at all.
This year the package was even worse. 123 said we should probably change schools. Change schools?? That's the response from 123 college? The jury is still out since there are two years left. But to be honest, we do not expect much from 123 College.
To make matters worse, we had been communicating with one of their agents who was not responding back to us. When I called 123 they said, "Oh, he is out on medical leave." I feel for him, but no one was picking up the slack? When they handed our case off, I still had to be the one initiating the communication.
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