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Review 5/6/2010
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Re: Outstanding and totally AWESOME customer service received!
In this day and age where most people are unhappy and likely to be complaining about something, I want to share with you that there are still LOCAL people who give outstanding, professional, and courteous customer service along with good prices for their products! I think everyone in the area should know about this business and the awesome way they do business.
I recently had occasion to get some new tires for my car. I went to a business that I had heard about through a friend. I have absolutely no connection to this business other than as a customer. My husband has bought from them in the past; however, this was the first time I had personally dealt with these folks, the very first time I had bought tires from them. I will most DEFINITELY go right back to them when I need tires again. I will recommend them to my family and my friends. That is how much their awesome customer service impressed me! That’s not to mention that their prices are lower than anyone else I called.
When I brought a small mistake to their attention, the owner himself was extremely apologetic and insisted on making things right. He said he wants his customers to be happy when they leave. He saw to it that I was treated courteously and the mistake was promptly corrected. I could not get over how polite, how professional, and how kind this man was, and not only him, but his staff as well. He did not seem to be the least bit worried whether it would be an inconvenience to him or not.
The name of this local business is Alray Tires in Valdese, NC. If anyone wants to deal with a reputable, honest, and professional business, Alray Tires in Valdese, NC can NOT be beat!
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