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Lowball estimate, items held hostage until further payment
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I used this company to move a 4 bedroom house and one car from Northern California to Southern California. A member of their company came to my house and gave me a quote, which I was good with. The actual 3rd party company that came and boxed up my house were extremely good at what they did and were very efficient and nice.
Before the shipment reached my new apartment in Southern California I was told that I need to pay an additional $4k because of extra pallets and moving hours used. This additional payment was over 50% of the original estimate that I paid!! I had no other option but to pay this additional amount and I my belongings were basically held hostage if I didnt pay. If I had known the total cost would have been around $8K, I would have bought all brand new furniture or even shopped around for a better shipping company!!!! This company is a scam!!!
Also, by the time I moved into the Southern California apartment I had to wait an additional 3 days for my items to be delivered to my new place. My senior citizen parents had to sleep on the floor while we waiting for our things to arrive.
I will never use their service again and not recommend anyone to use them.
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