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These guys RAWK!
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I have had to deal with this company several times (not their fault -- I had a weird issue going on with my TV). My brand new 40" Emerson HDTV is under warranty with the Walmart Service Plan and Walmart hooked me up with Crown. At first I was skeptical and thought to myself, "Oh, no, here we go...This is not going to be fun."
I cannot say enough good things about this company. They were awesome about setting up appointments quickly (specifically, Robin) and followed through with reminders. I had to change my appointment a few times and Robin never skipped a beat. She was always friendly and willing to bend and rework their availability to fit my schedule.
The serviceman (specifically, Jonathon) I had to deal with was fast, friendly, informative, extremely knowledgeable, and helpful. He hooked up my DVD player for me (I had waaay too much going on back there with my satellite dish, internet router, and a bunch of other things already hooked up). He even made friends with my cat.
I have not experienced service this good in many years and it was refreshing.
Thank you, Crown TV
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