Donald D.'s review of Cryptic Studios

Cryptic Studios

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Customer Reviews & Ratings
Complaint Posted 3/8/2010
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Review 3/8/2010
Cryptic Studios hypes its products to excess and releases them incomplete and vastly different from that which was advertised. The game Star Trek Online had many promised features not included in the final product. They charge you upfront for services they have not yet rendered and then refuse refunds even if they are asked for before the service begins. Additionally, their management and billing departments are deceptive, and actively mislead their subscribers. I was told I would receive a refund on a purchase by 3 different customer service agents, and then was ignored for a week and my refund was denied without notification. I would suggest you avoid investing in or purchasing products from Cryptic Studios.
 
 
 
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Additional Business Information
Hours   Phone   (408) 399-1969 Address   980 University Ave
Los Gatos, CA 95032
Website   http://www.crypticstudios.com Email   glacy@crypticstudios.com
Contact   Ginger Lacy Other  
 
 
 
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