Jan W.'s review of Endicia Internet Postage

Endicia Internet Postage

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Complaint Posted 4/1/2011
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Review 4/1/2011
I have been with Endicia for nearly four years now. In all that time I have sent hundreds of packages both insured and not insured. Now, all these years later, I find I must file a claim for a broken teapot I shipped and it is next to impossible to deal with their insurance company! I have paid hundreds of dollars for Endicia package insurance without a claim until NOW, for $40 and the hoops they make you jump through are next to impossible and in their time frame they give you! I already had to refund my eBay customer her $40 through Paypal or I would risk getting a black mark on my perfect seller's record! Now, it looks like I will never be reimbursed from the insurance I bought! WHY did I even waste my money! This is ridiculous! I am going to just go back to using the Post Office online and THEIR insurance! I wouldn't recommend this company to ANYone! Not even my ex-husband who I HATE!
 
 
 
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Additional Business Information
Hours   Phone   (650) 321-2640 Address   385 Sherman Ave
Palo Alto, CA 94306-1864
Website   http://www.endicia.com Email   amine.khechfe@endicia.com
Contact   Amine Khechfe Other  
 
 
 
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