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Review 2/7/2010
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I noticed a few complaints from homeowners who say they were promised a specific result.
I was not They told me I would get on avg 25-$0 reduction. I two a few days and read the contact they said clearly that there was no promised or results. I assume this is the same contact everyone gets.
I was also told it would take on avg 4-6 months time to finish this process. It took 184 days... I know I was worried the whole time. They did reduce my payment 35% and saved my home.
I could have passed on the reduction that I was offered and I thought about it but just because I said or thought that was not enough that would not entitle me to a refund and I knew that.
I was refereed to this company They are a nonprofit Org I had them send me a copy of the IRS documents so I am 100% sure of this fact.
They are also listed with the Department of Justice and bonded in the state of CA . Seems the BBB is not updating this information for some reason. I know I checked.
bottom line it did cost me some money but I was turned down twice and they got results and saved me over the 28 years left on my loan over 122k
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