Nathan T.'s review of FirstBank

FirstBank

         
Customer Reviews & Ratings
Complaint Posted 2/18/2011
. 3
. 0
Review 2/18/2011
FirstBank has tons of hidden fees that are never mentioned - I suggest you go with a more up-front bank without hidden fees. I signed up with $100 for a free iPod. You have to leave the money in for 6 months, so I never checked my balance and assumed they were taking good care of my $100. A little over a year later and that $100 had shrunk to $52.50 with tons of monthly fees that nobody told me about. Somehow I got signed up for bill pay, which is $5/month if you don't pay 3 bills per month. I never would have signed up for this since I wasn't even using the account, just leaving my money in there. When I opened the account, the friendly staff person asked if I wanted a debit card - I said 'sure', thinking it might come in handy if I decided to use the account. It was never mentioned that there is a yearly charge of $7.50. (My experience is specifically with the FirstBank in Boulder, but they all have the same policies and the website is https://www.efirstbank.com/) edit: After filing a report with the Better Business Bureau, First Bank sent me a check for all the money taken for fees.
 
 
 
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Additional Business Information
Hours   Phone   (303) 623-2000 Address   370 17th Street
Denver, CO 80202
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