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Don't use them if you want to recover anything
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On August 2020, I slipped and fell on an object at a Loves Truck Stop while being a commercial truck driver. I broke my kneecap and tore my tendon in my knee. Required surgery and a long physical therapy with lasting permanent injuries. I contacted Hughes and Coleman within a week and was assigned an attorney out of Bowling Green named Joe Griffith. The reason why I gave this review two stars is even though they did a good job at collecting evidence and deposing certain individuals, they didn't do everything they could have to help my case. Even though Joe was my lead attorney, I never met him in person, only talked to him on the phone. I almost always dealt with their assistants and not him directly. They were very bad about communications. I would usually have to contact them about information from my case since most of the time they wouldn't contact me. Even when I did contact them, I almost always talked to their assistants and not him directly. When I was being deposed by the opposing attorneys for Loves, I told Joe and his assistants that I have never been through a deposition before, they gave me some information on what I would expect but they could have put me through a mock deposition to show how it would be. They didn't do that and I had to go into my deposition blindly which I think hurt my case. If they had done a mock deposition, they could have helped me out on what I was doing wrong, as well as find anything I was saying that could hurt my case. They didn't do any of that. There was evidence such as grainy pictures that I asked them to enhance, but they refused to do that. They never deposed the EMT's that picked me up at the scene even though I request them to do so. I asked them why they didn't do this, they said it wouldn't have helped my case. How do you know that if you didn't try. It took almost 2.5 years to get anything done. In the end, the judge ruled against me in a motion that said, since I didn't see what I slipped on, and was only told about it from the EMT's, that I couldn't prove my case. So the case was dismissed. They later told me that they thought the judge was wrong even though they had evidence to prove what I slipped on and that Love's personnel were negligent in their duties to prevent a hazard. Since I didn't know what I slipped on, that information would have come out if they had done a mock deposition, and they could have instructed me on what to say to enhance my case. Joe didn't even have the common courtesy to call me about what the judge ruled, I had to get it from an email, a letter, and I had to call him about it. He told me that they had enough information for an appeal but said that they would not do the appeal. He told me that if I wanted to appeal the case within 30 days that I would need to find a new attorney. An appeal in Kentucky can cost upwards of $30000.00 depending on the attorney. I didn't that kind of money. It shows that even though they thought they had evidence for an appeal, they decided to wash their hands of the case and leave me hanging with no recourse and no way to make we whole after getting permanent injuries. I will never use this law firm ever again. I had people tell me that Hughes and Coleman doesn't like to go to court and will try and do everything to stay out of it.
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