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Complete joke
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We became clients in February of 2020 and still 14 months later they only have filed our 2019 taxes. Called another attorney per their instructions and the tax attorney with a different company knew what we needed to do within 10mins and had contacted the IRS on our behalf via conference call. We heard from the IRS themselves that no one had called on our behalf since March 2020. When I inquired about this with Luis at Ideal I was told that there was a process and it takes time. We paid over $8,000 and came to them with a problem and at the time of starting the process said they could fix then 14 months later say they can not. I have made 95% of the phone calls to communicate with them or had to email them. I was told today they have 2000 clients... well let us help you with that load. I may have lost all that money but I’ve learned a valuable lesson. Don’t do business with big tax agencies because they don’t have time for you. I do not recommend this company to anyone!!!!
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