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Business's response - by Chris R.on 4/13/2012
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We are sorry to hear that you have had a bad experience. We take pride in delivering quality service to our clients as well anyone else that we have the opportunity to interact with. We understand that dealing with financial issues is an emotional and confusing time, which is why we strive to be as supportive and helpful as possible. It is troubling to hear that we did not deliver the type of service that we aim to deliver during each of our interactions. Please give us a call at 888.845.5669, select option 2, and request to speak to a manager so that we can discuss ways to improve your experience.
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