Tom H.'s review of Natural Source Store, LLC

Natural Source Store, LLC

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Customer Reviews & Ratings
Complaint Posted 3/16/2010
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Review 3/16/2010
My wife signed up to receive a "free sample" of this teeth whitening "system" ("you pay only for the shipping"). The small sample arrived, along with an $87 charge from this company on our credit card. When my wife called them to ask about the charge, she was told that it was the charge for the first month's order. My wife had to argue with the lady on the phone for about 10 minutes before she was finally able to convince her to get her supervisor (since she "was not able to authorize a refund"). This same scenario played out with person #2 until my wife forced that person to get somebody else who finally and reluctantly told her we would get the charged reversed once we sent back the product (thank goodness we didn't open it yet). If there was a negative star rating, they would get it...killed me to have to give them one star! Turns out we actually were charged the $87 twice! And on top of that we were also charged $40 for some Wealth Building product that we never signed up for, but was part of the stupid agreement with the teeth whitening sample. This is a TOTAL SCAM from word one! You need to be insistent that you never signed up for either the teeth whitening product OR the Wealth Building scam. Be prepared to spend a lot of time on the phone with employees who will try to talk over you, discourage you, lie to you. These people are crooks!!!
 
 
 
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Additional Business Information
Hours   Phone   (954) 894-3445 Address   4051 SW 47th Ave., #101-102
Davie, FL 33314
Website   http://www.naturalsourcestore.com Email   customerservice@naturalsourcestore.com
Contact   Alan Cohen Other  
 
 
 
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