Kari H.'s review of Planet Fitness

Planet Fitness

         
Customer Reviews & Ratings
Complaint Posted 11/6/2011
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Review 11/6/2011
Do not sign up for this company if you ever want to cancel!!! I called them on September 9 to cancel, and following up with a letter. I was unable, due to a work situation, to send the certified letter they requested until September 19. On September 19, at least a week after receiving the written cancellation, they charged us for another month. On October 3, 2 weeks after receiving the certified cancellation, they charged us for ??? - it was triple the monthly fee, and on October 18, they charged for another month. I am posting this specifically because the only other review of this company had the same problem, and I want people to know that it's obviously not an isolated practice - they just keep charging everyone.
 
 
 
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Additional Business Information
Hours   Phone   (505) 559-9000 Address   1518 Eubank Blvd NE
Albuquerque, NM 87112
Website   http://www.planetfitness.com Email   rickoksup@yahoo.com
Contact   Rick Glassman Other  
 
 
 
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