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Review 11/1/2009
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THIS COMPANY IS HORRIBLE , THEY DO NOT ANSWER WHEN CALLING THE 24 HRS LINE YOU LEAVE A MESSAGE AND THEY DONT RETURN CALLS. I PURCHASED A BRAND NEW CENTRAL UNIT AND HAVE HAD OVER 7 ISSUES WITH IT AND THEY FIX ONE THING AND 1 TO 2 DAYS LATER THEY HAVE TO COME BACK TO FIX ANOTHER ISSUE.THE TECH HAD TO LOOK AT THE UNITS PANEL TO KNOW WHAT HE WAS DOING AND DRAW ON A PIECE OF PAPER TO REMEMBER WHERE THE WIRES HE REMOVED HAD TO BE PLACED AGAIN. MAKES NO SENSE TO ME AND THEY KEEP SENDING THE SAME TECH BACK WHO CAN'T FIX IT IN THE FIRST PLACE! COMPANY SHOULD SEND A TECH THAT CAN FIX MY TYPE OF UNIT.I STRONGLY DO NOT RECOMMEND THIS COMPANY AT ALL. I WOULD GIVE NEGATIVE STARS IF POSSIBLE!!!!!!!
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