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Don't Trust This Company!
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I was in the process of doing a loan modification with this company as was dismayed with what I found. I submitted all of my paperwork in a timely manner. They told me that I would qualify for a modification and under the "new law" my modification will probably take days instead of weeks under this "new" program. They said that I would be required to pay $2,995 when my documents are submitted to the bank and I would also be required to pay a "service fee" of $495 per month. I objected to the fee and explained to them that, under the law, they could not charge me ANY upfront fees for a loan modification. I was more than willing to pay the $2,995 AFTER I receive the modification. They went so far as to say that they can't charge for a loan modification, but they can charge for me the $2,995 for document preparation. I was a little puzzled by this statement because don't you need to prepare documents to do a loan modification? Furthermore why the $495.00 per month "service fee" if all of the work has been done up front? To insure payment, they presented another form requesting banking account info authorizing them to take the money directly from my account. In their contract they clearly state they no refunds are given. It is a no lose situation for them. If you don't get a loan modification, they still win. I asked them about their BBB rating of "F" and complaints to the Department of Real Estate. Their reply was "Oh we fired those employees that caused us to have this rating. My heart goes out to the people who pay their hard earned dollars to these people and have nothing to show for it. I am suspect of the positive rating that I see about this company, I wouldn't be surprised if many of the reviews were written by their own employees. Don't believe the radio and TV commercials and promises from their employees. Do your own research.
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