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Review 7/2/2010
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I called The Alarm Company to takeover and upgrade our existing (inactive) ADT system. They were super responsive and arrived at our house in less than an hour (our house had been robbed the day before so they treated us as an "emergency" case which my husband and I greatly appreciated). The workmen were very knowledgeable and professional. They did a thorough assessment of our old system and showed us where there was room for improvement. They even noted that we didn't have enough smoke detectors and were able to install one on the spot. They discussed various security options and explained the pros/cons of each one so we could make an informed decision regarding the system that best fit our needs. Once we chose the features we wanted, they quickly installed the new system and had it up and running in no time. Before signing any of the paperwork, they carefully went over it with us to make sure we understood what we were signing and why. Lastly, they clearly and patiently explained how the new system worked and answered all of our questions. My husband and I couldn't be happier or feel more secure. We highly recommend The Alarm Company.
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