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Review 3/8/2010
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I purchased a blu-rey player at Christmas. When it arrived it dii not work. I called tiger direct customer service. They told me I could send it back at my expense and wait 2 weeks for another one to be sent out. Or I could purchase another player and send back the original one. They would credit mt account within 10days of recieving the bad old. It is now 2 months later and I am still waiting for the credit. I've called 4 times and all I get is the run around. Every person tells me the same thing. It is being processed and I should see the credit in a couple of days.
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Business's response - by Tiger CSon 3/23/2010
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We apologize for the experiece you've had. Any package returned to us properly authorized, gets processed within a few days of arriving to our warehouse. Your post does not provide any details such as order number or account # number etc, so we can assist you accordingly.
Feel free to contact me directly with your order detail and carrier proof of delivery, and I will gladly help you.
Abraheim.Al-Mudhi@syx.com
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