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Review 3/4/2009
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I cannot say enough about the wonderful customer service and the talented technicians here. Took my car in - got the transmission rebuilt and after a good while, noticed a shake/shimmy in the front end...after ruling out front end problems I called Tranco. They suggested I bring it up to them so I took the car in last week to have them check it out - they fixed me right up - no charge. It was a tad bit out of warranty but...it seemed like the customers are more important than the extra $$$$. Amazing. The shop itself (I'm talking the garage here where the magic is done) is neat, clean and tidy as is the office area. The staff is top-notch professionals, friendly, the communication on the status of vehicle is great...no guessing for the customer - answered all my questions (lots) to my satifaction. All in all it was a very positive experience - I would recommend Tranco very highly for repairs...and the customer service.
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