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DO NOT BUY---THIS IS A SCAM
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My boyfriend has been trying to get this cancelled for EIGHT months. He wasn't even told it was an auto-ship program to begin with. Now I've been emailing/facebooking them back and forth all day with NO resolution. Worst customer service I have ever dealt
with in my life. They offer 'information' never a means to return the product or refund the hundreds of dollars they will take from you without your permission. DO NOT BUY THIS PRODUCT. THEY WILL STEAL YOUR MONEY.
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Business's response - on 6/10/2013
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Dear Anna, Thank you for your review. We appreciate the time you have taken to let us know about your experience. We'd like to help in this matter. May we kindly ask you to fill out this webform http://www.wenhaircare.com/lp/cet. You are also welcome to send an email to us at customerservice@guthy-renker using the subject line RE: Trustlink Review. Please make sure to provide your full name and address as well a contact phone number where we can reach you. This will allow us to locate your account and contact you with a resolution in a timely manner. Thank you very much and kindest regards, Thomas Guthy-Renker LLC, Corporate Escalation Team
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