geokat0212's review of World Gym

World Gym

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Customer Reviews & Ratings
Complaint Posted 6/2/2009
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Review 6/2/2009
The World Gym location that I use the most is the one in Desert Hot Springs. They do not maintain their equipment AT ALL. One of the 11 treadmills has been broken for 4 months, other treadmills make a lot of noise and need to be serviced. Now, there is a 2nd treadmill that is "out of order" and I'm certain that the machine won't be fixed. This gym is VERY expensive. It costs my husband and I $70 a month for membership, plus we had to pay an additional fee of $60 in April for "club enchancement", which is ludicrous because they don't even repair their machines! There is no enforcment of any kind in the gym - young guys run on the treadmills with NO towels and sweat all over the machine. They do not wipe it down when they're done, either. Today, some young man of ample size was literally jumping around all over the place near the front door and none of the employees asked him to move out of the way or told him that kind of behavior was reserved for the daycare room. This same young man was yelling and making a lot of noise - what you'd expect from a toddler - not a grown man. I think for the outrageous dues we pay we should expect that certain rules of common courtesy be enforced. All members should have a towel upon entering the gym. It is a given they will sweat and the rest of us shouldn't have their sweat flying all over us. NO ONE should be allowed to yell and whoop, even if the excuse is "enthusiasm". Finally - all broken machines should be repaired or replaced IMMEDIATELY, or at least within a reasonable amount of time, which 4 months is not. Don't think we will renew our membership and other folks should beware of joining.
 
 
 
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Additional Business Information
Hours   Phone   (760) 773-5711 Address   41651 Corporate Way Suite 1
Palm Desert, CA 92260
Website   http://www.worldgym.com Email  
Contact   Wanda Matranga Other  
 
 
 
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