Complaint
Posted 10/30/2013
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 10/30/13
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Scam
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Complete Scam, Stay away from these guys. They will claim everything is pre-existing and refuse to pay. Do yourself a favor a go with another company. 2 claims with these guys both dismissed based on their "opinion" that the issues were... Read More »
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Complaint
Posted 11/13/2012
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3 Reviews
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0 Question
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141 Profile Views
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0 Answer
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Trustlinker since 06/12/10
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San Diego, CA
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Review
Posted 7/10/2012
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1 Review
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0 Question
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81 Profile Views
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0 Answer
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Trustlinker since 07/10/12
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Customer No-Service
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I have a warranty with BPG on my rental house, and we also have an HVAC service contract. The units are serviced twice a year, and absent BPG's warranty, we would have called the regular service contractor. The unit started blowing hot on Tuesday... Read More »
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Complaint
Posted 12/30/2011
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1 Review
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0 Question
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91 Profile Views
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0 Answer
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Trustlinker since 12/30/11
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Bad bad experience
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Terrible company. Do not buy home warranty through them. They have shady contractors who will try to rip you off, tell you they are coming, get the check and tell you they will come back and never hear from them again. This company needs to be put... Read More »
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Complaint
Posted 3/23/2011
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1 Review
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0 Question
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111 Profile Views
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0 Answer
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Trustlinker since 03/23/11
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Review 3/23/2011
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Bought the warranty when I purchased my new home. I've called on the company many times. Each time they sent someone out I recievied a call back from the warranty company telling me I was'nt covered. Even though the service people said I should be... Read More »
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Complaint
Posted 2/1/2011
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1 Review
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0 Question
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90 Profile Views
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0 Answer
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Trustlinker since 01/27/11
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Review 2/1/2011
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DO NOT get your warranty from BPG (LandAmerica Home Warranty).
We purchased a home and the seller purchased this warranty to cover the HVAC and other appliances. It seemed like a good idea, in fact we were looking into purchasing the same warranty... Read More »
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Complaint
Posted 1/10/2011
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1 Review
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0 Question
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83 Profile Views
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0 Answer
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Trustlinker since 01/10/11
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Review 1/10/2011
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We purchased our first home in 9/2010 and BPG is the warranty company that was purchased by the seller for us. They have turned out to be a very difficult company to work with. Two weeks into our move in we discovered a leak in the garage, we also... Read More »
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Complaint
Posted 12/7/2010
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1 Review
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0 Question
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97 Profile Views
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0 Answer
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Trustlinker since 12/07/10
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Review 12/7/2010
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My husband and I recently purchased our first home and this home warranty came with it (BPG). So to our surprise after being denied our claim we find the reviews to sound similar to our experience, BPG will not honor most claims. WE filed a claim... Read More »
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Complaint
Posted 8/23/2010
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1 Review
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0 Question
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93 Profile Views
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0 Answer
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Trustlinker since 08/23/10
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Alta Loma, TX
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Review 8/23/2010
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I bought my home in September of 2009. On August 6th of 2010 my air conditioner quit working. I pulled out my paperwork which said they were there to take claims 24 hours a day, 7 days a week, and called the number given. I was greeted by a record... Read More »
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Review
Posted 4/21/2010
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1 Review
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0 Question
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125 Profile Views
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0 Answer
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Trustlinker since 04/21/10
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Burbank, CA
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Review 4/21/2010
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My Realtor got this for me when I purchased my new home in January. I had a claim in February for my heater and then a plumbing issue this month. Both were handled well. I talked to a young man at their office about the plumbing problem and he was... Read More »
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Complaint
Posted 7/1/2009
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1 Review
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0 Question
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94 Profile Views
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0 Answer
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Trustlinker since 07/01/09
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Barona Rancheria, CA
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Review 7/1/2009
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I am a real estate broker in Palm Springs, CA. We write a home warranty policy into every sale made by our office just as a matter of policy to protect our buyers. Since we often manage properties we have sold as rentals, it is not uncommon for us... Read More »
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Complaint
Posted 6/26/2008
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1 Review
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0 Question
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173 Profile Views
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0 Answer
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Trustlinker since 06/26/08
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Review 6/26/2008
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Air Conditioner went out. Called Buyers Home Warranty. I got the run around for 3 weeks. I had to pay for the repairs myself. Then finally a person calls and says they will give me half back and that they didn't have to do that. This home warranty... Read More »
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Complaint
Posted 9/25/2007
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1 Review
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0 Question
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148 Profile Views
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0 Answer
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Trustlinker since 09/25/07
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Review 9/25/2007
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We are new parents and just bought our home on February 23,2007. On Saturday September 1(Labor Day weekend) our air conditioning broke down at around 2 pm. The temperature was on record highs above 100. We have a 3 month old infant and were desper... Read More »
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