Big Bear Cool Cabins, Inc.

2.8 star rating Rating - based on 8 reviews & complaints
Our cabins are close to everything - ski slopes, shops, restaurants, lake, golf, animal park, etc. etc. Whether you want to go boating, skiing, hiking or shopping and dining. We're close to all the fun!  
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Big Bear Cool Cabins, Inc. Categories
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Customer Reviews, Ratings & Complaints
Complaint Posted 8/13/2011
Review 8/13/2011
The layout of the cabin was nice and there were lots of clean towels and sheets. The refrigerator was nice and clean and the washer and dryer worked great. The locations was nice, too. BUT the place was filthy! Food in the couch cushions and unde... Read More »
 
 
 
Complaint Posted 2/19/2008
Review 2/19/2008
HORRIBLE EXPERIENCE! We rented a cabin in a very high price. It was freezing cold. It took more than 12 hours to warm up the leaving room. The bed rooms and bath room were still cold. There was a gas leak outside right by the entrance which made u... Read More »
 
 
 
Complaint Posted 2/5/2008
Review 2/5/2008

*******DON"T RENT FROM BIG BEAR COOL CABINS********

or their other rental businesses in Big Bear called Bigbearfishing.com, skihomes4rent.com, littlebearheaven.com, lakearrowheadcoolcabins.com, affordable cozy cabins, 4bigbearcabins.com,big-... Read More »
 
 
 
Review Posted 1/11/2008
Review 1/11/2008
I too was shocked to read the negative reviews - some angry people out there - whew!!

This was our second experience with Cool Cabins; Summertime and Christmas 2007. The home on the lake was magnificent - the layout was perfect for a large grou... Read More »
 
 
 
Review Posted 10/22/2007
Review 10/22/2007
Reading the reviews for Big Bear Cool Cabins was painful. I've had nothing but a positive experience using them over the last 4 years.

I've seen a number of posts suggesting to read the BBB off of trip-advisor. While I can't speak to others exp... Read More »
 
 
 
Review Posted 10/17/2007
Review 10/17/2007
Very surprised to see such a low rating of Cool Cabins in Big Bear. My wife saw a posting on Craig's Lists detailing a slandering experience with Cool Cabins. The listing pointed all to read the BBB rating for Cool Cabins and to read the reviews l... Read More »
 
 
 
Complaint Posted 10/11/2007
Review 10/11/2007
Where to begin?

First off Cool Cabins has to be one of the worst run rental companies on the planet.

Second if you notice, Cool Cabins gets a rating of an "F" on this BBB website.

Yes an "F" with over 50 registered complaints! This is e... Read More »
 
 
 
Review Posted 9/7/2007
Review 9/7/2007
This the most reliable and customer friendly rental company we have ever dealt with when we rent cabins in Big Bear. Highly reccommend them, never disapointed.

An update -
Rented from them again April 11-13, the last weekend the slopes were op... Read More »
 
 
 
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Additional Business Information
Hours   Monday - Sunday 7:00 A.M. - 10:00 P.M. Phone   (909) 866-7374 Address   P.O. Box 1655
Big Bear, CA 92315
Website   http://www.bigbearcoolcabins.com Email   karrie@bigbearcoolcabinets.com
Contact   Karrie Gardner Other  
 
 
 
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