Review
Posted 11/14/2011
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1 Review
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0 Question
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29 Profile Views
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0 Answer
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Trustlinker since 11/14/11
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Review 11/14/2011
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Wow...totally blown away when I read all the bad reviews. Have used this company several times and have nothing but great things to say. I did receive a phone once that needed a different battery but that was sent out right away. If I had one thin... Read More »
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Complaint
Posted 8/7/2011
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1 Review
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0 Question
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37 Profile Views
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0 Answer
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Trustlinker since 08/07/11
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Review 8/7/2011
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I am so sorry that the customers that bought from us have had problems
I would just like to say that we have had no problems spending the cash that any of these people sent and are very happy with our bank ballance so what if a few 1000 or more... Read More »
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Complaint
Posted 6/8/2011
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1 Review
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0 Question
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32 Profile Views
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0 Answer
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Trustlinker since 06/08/11
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Review 6/8/2011
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This company is a fraud. DO NOT DO BUSINESS WITH THEM!!!!
I purchased a refurbished phone from them about a month ago and when I went to Verizon to have it set up they told me it was locked due to it being reported as lost or stolen. The phone is... Read More »
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Complaint
Posted 5/10/2011
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1 Review
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0 Question
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40 Profile Views
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0 Answer
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Trustlinker since 05/10/11
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Review 5/10/2011
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Totally unreliable!!. I ordered a cellphone and never receive a confirmation of the shipping nor even a response to my e-mails, when I tried to call, one of the phones is a fax and the other is disconnected. Do not waste your time with them, looks... Read More »
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Complaint
Posted 4/26/2011
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1 Review
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0 Question
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39 Profile Views
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0 Answer
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Trustlinker since 04/26/11
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Review 4/26/2011
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I ordered an ATT Blackberry phone on Wednesday April 20th 2011. Everything went smoothly at first. I receive the phone on Monday April 25th. I repowered the battery and learned that it was a T-Mobile blackberry. That will not work with my ATT SIM... Read More »
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Complaint
Posted 4/3/2011
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1 Review
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0 Question
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38 Profile Views
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0 Answer
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Trustlinker since 04/03/11
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Review 4/3/2011
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The phone they sent was as advertized but the extra car charger was not included as was ordered. They do not answer e-mails sent and the phone numbers listed for them are no longer in service. Do not buy from these people as there is no dealer sup... Read More »
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Complaint
Posted 4/1/2011
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1 Review
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0 Question
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42 Profile Views
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0 Answer
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Trustlinker since 04/01/11
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Review 4/1/2011
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I ordered a phone from dotcells, after a week they emailed me and said they could not ship me the phone and issued a credit memo for that phone. I needed a phone soon so I ordered another phone from them which they immediately charged to my credit... Read More »
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Complaint
Posted 3/24/2011
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2 Reviews
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0 Question
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75 Profile Views
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0 Answer
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Trustlinker since 03/24/11
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Review 3/24/2011
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Purchased a Blackjack II phone 10 days ago (3/14/2011). Still has not been shipped. I have emailed the company 8 times with not one single response. I have received the "read receipts" though so I know they are being received and theoretically rea... Read More »
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Complaint
Posted 3/17/2011
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1 Review
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0 Question
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28 Profile Views
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0 Answer
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Trustlinker since 03/17/11
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Review 3/17/2011
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WORST customer service ever. I bought a phone on the night of 3/3/11 and today is 3/17/11 and still haven't received the cell. I already send 3 emails to this company, and jet no response! On the account I created with them my order it's still PRO... Read More »
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Complaint
Posted 2/6/2011
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1 Review
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0 Question
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37 Profile Views
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0 Answer
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Trustlinker since 02/06/11
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Review 2/6/2011
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Dotcells.com flat out stole my money. I ordered a nextel cellphone from them and received it a week later in a unusable condition. I contacted customer service and was told to return it for a refund. That was over five weeks ago and despite my rep... Read More »
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Complaint
Posted 1/3/2011
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1 Review
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0 Question
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25 Profile Views
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0 Answer
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Trustlinker since 01/03/11
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Review 1/3/2011
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Ordered 2 supposedly NEW batteries. Got the batteries and they are both USED batteries. You can tell because the contacts on the batteries have marks where they have been living inside a phone already. These people are rip offs. Don't buy from the... Read More »
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Complaint
Posted 12/14/2010
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1 Review
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0 Question
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41 Profile Views
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0 Answer
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Trustlinker since 12/14/10
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Review 12/14/2010
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Dotcells.com sold me a defective phone.
I was eventually able to return it, but still haven't rec'd a refund (it's been 2 months).
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Complaint
Posted 11/22/2010
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1 Review
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0 Question
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28 Profile Views
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0 Answer
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Trustlinker since 11/22/10
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Review 11/22/2010
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The phone I received did not work and could not have been checked before being shipped as the send button did not work at all. I jumped through their hoops for a return and refund and did eventually receive one after 2 weeks but not for the insura... Read More »
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Review
Posted 10/29/2010
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1 Review
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0 Question
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87 Profile Views
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0 Answer
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Trustlinker since 10/29/10
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Review 10/29/2010
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The phone that I bought from Dotcells was not only in slightly worse condition then they advertised, it was "outdated" (an analog versus digital), which I did not know based on the description or the picture of the product on their website (The an... Read More »
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Complaint
Posted 10/15/2010
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1 Review
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0 Question
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65 Profile Views
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0 Answer
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Trustlinker since 10/15/10
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Review 10/15/2010
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Verizon LG EN V VX 9900
8/10 The phone was bought, sent without attachments, and the software on the phone did not work. After weeks, a new phone was sent out with same problem. Corrupt software.
10/1/10- 2nd phone returned, requesting a refund,... Read More »
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Complaint
Posted 9/17/2010
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1 Review
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0 Question
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47 Profile Views
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0 Answer
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Trustlinker since 09/17/10
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Oak Grove, GA
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Review 9/17/2010
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I purchased a phone from Dotcells.com about 1 week ago. The phone was delivered however, some of the icons on the phone were in Chinese language. I called the company as soon as I got the phone, and one of the reps was able to give me instructions... Read More »
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Review
Posted 5/24/2010
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1 Review
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0 Question
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64 Profile Views
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0 Answer
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Trustlinker since 05/24/10
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Review 5/24/2010
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Hello,
I was really unsure about dotcells.com when i saw all the complaints.
but, I decided to order a phone anyway. I orderder a used lg env2 rated at a 2 by dotcells. I ordered it may 15th and got it on may20, the phone is in good condition, t... Read More »
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Complaint
Posted 3/22/2010
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1 Review
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0 Question
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53 Profile Views
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0 Answer
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Trustlinker since 03/22/10
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Oklahoma City, OK
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Review 3/22/2010
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My boyfriend and I purchased him a phone from the DotCells.com website on march 13. We looked it over and everything seemed fine. Well I keep checking the confirmation number because it was being sent to my po box on march 20. Well to my surprise... Read More »
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Complaint
Posted 9/23/2009
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1 Review
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0 Question
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114 Profile Views
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0 Answer
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Trustlinker since 09/23/09
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Largo, FL
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Review 9/23/2009
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I tried to purchase a Verizon Krazer on line with Dot Cells. I used a VISA gift card to make online purchases for identify protection purposes. My card was declined for insufficient funds. I immediately checked my balance online and it shows a cha... Read More »
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Review
Posted 7/6/2009
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1 Review
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0 Question
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75 Profile Views
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0 Answer
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Trustlinker since 07/06/09
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North Highlands, CA
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Review 7/6/2009
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I recently bought a phone from this company and when I received the cell phone it was not functioning at all. I called the company and they said to return it and I will get my refund. They said they will refund my money within 4 days. It has been... Read More »
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