Review
Posted 4/24/2021
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1 Review
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Trustlinker since 04/24/21
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ANN ARBOR, MI
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Would give them 10 stars if we could
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We could not be happier with the service we get from Durango. They have helped walk us through every aspect of setting up and maintaining merchant services, and are quick to answer all our questions -- even when what we ask is somewhat outside the... Read More »
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Review
Posted 4/16/2021
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1 Review
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Trustlinker since 04/16/21
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BOCA RATON, FL
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Lower rates and better service!
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We are paying lower rates and have better service as a result of working with Durango. They are professional, honest, responsive and easy to work with.
We have been in business for over 30 years and have had 4 or 5 different merchant service provi... Read More »
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Review
Posted 3/6/2020
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1 Review
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Trustlinker since 03/06/20
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MIDDLETON, WI
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Excellent company with phenomenal customer service
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I am a new customer at Durango. I have been working with Nathan and I cannot say enough regarding the customer service I have received.
With our business situation being unique he responded within minutes or called to expedite the process thro... Read More »
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Review
Posted 6/24/2016
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1 Review
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Trustlinker since 06/24/16
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ALBUQUERQUE, NM
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Review
Posted 5/26/2016
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1 Review
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Trustlinker since 05/26/16
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BURLINGTON, CT
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Review
Posted 3/1/2016
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1 Review
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Trustlinker since 03/01/16
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MILTON, DE
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Review
Posted 1/24/2016
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1 Review
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Trustlinker since 01/24/16
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VANCOUVER, WA
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Review
Posted 4/14/2015
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1 Review
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Trustlinker since 04/14/15
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ESCONDIDO, CA
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Brad and Durango are Great
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This is our first merchant account and these guys are the best. I did a lot of reviewing for many months until i Found Durango. Brad was so streamlined and helpful and to the point. He always responded really quickly even on non-business days. Awe... Read More »
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Review
Posted 3/9/2015
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1 Review
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Trustlinker since 03/09/15
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REDDING, CA
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Brad is the best
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For the first time ever dealing with a processor I actually felt like a customer who was valued. After a disaster experience dealing with stripe and also paypal, I was at my wits end, we have a thriving business and no one to process with. Then I... Read More »
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Review
Posted 1/8/2015
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1 Review
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Trustlinker since 01/08/15
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NEW YORK, NY
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Brad Jess, AMAZING
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Brad at Durango Merchant Services has helped me secure multiple merchant accounts over 4 years. He is always responsive and I've grown to rely on him as a critical part of my business. My loyalty is with Durango. Give Brad a call, you won't regret... Read More »
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Review
Posted 1/6/2015
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1 Review
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Trustlinker since 01/06/15
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GOFFSTOWN, NH
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Go to Nathan at Durango first!
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As a high risk start-up company, we spent more than a few weeks and headaches trying to find merchant processing solutions. And the end of the process, we came to Nathan for help. We should have called Durango first! He guided us through the proce... Read More »
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Review
Posted 10/3/2014
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1 Review
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Trustlinker since 10/03/14
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RIDGECREST, CA
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Nathan and Durango are amazing.
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I went through this process with at least 5 different companies before I went on Merchant Maverick and found Durango where they received a good grade. After nearly giving up I applied online to Durango and almost immediately Nathan e-mailed me (an... Read More »
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Review
Posted 9/10/2014
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1 Review
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Trustlinker since 09/10/14
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NEW YORK, NY
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Nathan Has Been Awesome!
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Nathan has patiently and professionally guided and supported us as we've gone through the sign up process and set up our payment processing. He's responsive and incredibly helpful. I feel like he's a partner that I can count on, who's on our side,... Read More »
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Complaint
Posted 8/14/2014
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1 Review
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Trustlinker since 08/14/14
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MORRISON, CO
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Won't touch a Collection Agency
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Just got off the phone with a second rep from these guys. The first rep seemed to want to spend more time telling me why we didn't want to do business with them, was very unfriendly and was working hard not to earn our business. The second rep was... Read More »
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Review
Posted 11/25/2013
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1 Review
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Trustlinker since 11/25/13
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What A Great Service!!
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Thank you Durango and Nathan, Applied Thursday night got a call from Nathan Friday morning; asked me a couple of questions and sent me application via email within 45 min; printed all the documents, signed the materials, obtained my corp documents... Read More »
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Review
Posted 6/28/2013
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1 Review
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Trustlinker since 06/28/13
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Great Service. Solid Rates.
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I have an e-commerce business selling "high risk products". After speaking with countless other credit card processing companies offering to set me up with a merchant account and gateway at ridiculously high rates, I found Nathan at Durango. Natha... Read More »
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Review
Posted 6/10/2013
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1 Review
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Trustlinker since 06/10/13
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What A Great Company!
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We were losing too many sales by not accepting credit cards so I contacted Nathan at Durango to see if he could get us setup for credit card processing asap. Nathan couldn't have possibly been more helpful making the application process go smoothl... Read More »
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Review
Posted 4/4/2013
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1 Review
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16 Profile Views
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Trustlinker since 04/04/13
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Durango - Great Company
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After wrongly being terminated by a previous processor for swearing at their customer service rep. I contacted Brad. He was great to work with. After explaining the situation he made no promises other than to investigate and see if he could help.... Read More »
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Review
Posted 2/22/2013
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1 Review
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49 Profile Views
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Trustlinker since 02/22/13
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Superb Setup & Service
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We had a difficult account to place (we sell a highly regulated product online), and these guys got it done with great communications all along. Read More »
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Review
Posted 1/23/2013
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1 Review
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49 Profile Views
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Trustlinker since 01/23/13
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Earlysville, VA
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Excellent Service
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I used Durango Merchant Services to set up the merchant account for my e-commerce site at: http://WardianCaseTerrarium.com.
The application process was friendly and painless! I got good, friendly service from the Durango rep I dealt with. After a... Read More »
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