Complaint
Posted 9/19/2016
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 09/19/16
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FOUNTAIN VALLEY, CA
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does not finish the job
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I had Gomez install a central ac unit this year. They did not fill out the permit correctly and the inspector would not sign off. I left messages for them and no response. I had to perform the necessary modifications as instructed by the inspector... Read More »
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Review
Posted 8/28/2012
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1 Review
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0 Question
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29 Profile Views
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0 Answer
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Trustlinker since 08/28/12
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Doesn't fool around... fast & offers good price
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My husband called Gomez Air and spoke with Jeff, who seemed interested helping us out. Jeff was aggressive, gave us a good deal and seemed to know his stuff. He arranged to have our central air/heat installed for the next business day and the team... Read More »
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Review
Posted 8/22/2012
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1 Review
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0 Question
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25 Profile Views
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0 Answer
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Trustlinker since 08/22/12
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Dont have Gomez install a tankless water heater
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3 years after having a Noritz tankless water heater installed by Gomez, the unit periodically stopped working. Called Gomez but no one answering their phone (are they out of business?). Anyway, called Noritz and they suggested a Platinum installer... Read More »
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Complaint
Posted 8/18/2012
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1 Review
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0 Question
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26 Profile Views
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0 Answer
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Trustlinker since 08/18/12
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Worst Customer Service Ever!!
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I had called this company to come out at my home for a/c ductwork replacemnt estimate. They advertise that its a free estimate so we thought it wouldn't hurt to get an estimate. The next thing we find out that the company's general manager rolls i... Read More »
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Review
Posted 3/24/2012
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1 Review
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0 Question
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51 Profile Views
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0 Answer
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Trustlinker since 03/24/12
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HIGH PRESSURE SALES DON'T FALL FOR IT!
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This company's salesperson Jeff is a high-pressure sales person who does not take NO for an answer.... DON'T EVEN CALL THEM unless you want to harassed on a daily basis, called on Sundays, and made to feel stupid! Being a contractor family, we car... Read More »
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Review
Posted 8/17/2011
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1 Review
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0 Question
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58 Profile Views
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0 Answer
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Trustlinker since 08/17/11
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Review 8/17/2011
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Contrary to some of the reviews below, I called Jeff at Gomez Heating about 10:00 AM this morning and had an execellent experience. I have done some checking and received estimates from three different companies and I thought the prices quoted wer... Read More »
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Complaint
Posted 5/7/2011
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1 Review
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0 Question
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61 Profile Views
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0 Answer
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Trustlinker since 05/07/11
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Review 5/7/2011
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I am in complete agreement with the two complaints above. Their salesman, Jeff, came to my house and did give a very low offer. Against my better judgement, I signed an application for their interest-free line of credit, only because he absolutely... Read More »
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Review
Posted 4/28/2011
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1 Review
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0 Question
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70 Profile Views
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0 Answer
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Trustlinker since 04/28/11
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Review 4/28/2011
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March 2011 - I needed a replacement A/C unit, outside compressor/condenser and inside coil unit. Jeff Gomez quoted me an excellent price, for high quality equipment (I obtained three quotes) and was at my house exactly at 7:00 am as promised in tw... Read More »
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Complaint
Posted 7/17/2010
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1 Review
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0 Question
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87 Profile Views
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0 Answer
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Trustlinker since 07/17/10
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Review 7/17/2010
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Worst customer service imaginable! I saw an ad in the OC Register for this company (Gomez AC and Heating) and thought I'd call to inquire about replacing our a/c unit. I just got off the phone with Jeff who was extremely rude, pushy, and insulting... Read More »
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Complaint
Posted 6/4/2010
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1 Review
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0 Question
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86 Profile Views
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0 Answer
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Trustlinker since 06/04/10
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Review 6/4/2010
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The individuals who answered the phone for this company are arrogant to say the least. The individuals I spoke to were in fact down right rude and have no clue that they depend on customers, not the other way around.
Jeff is the first person I... Read More »
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Complaint
Posted 4/8/2010
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1 Review
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0 Question
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78 Profile Views
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0 Answer
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Trustlinker since 04/07/10
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Fullerton, CA
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Review 4/8/2010
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Caution, high pressure sales methods.
I called, wanting information to buy, and Jeff wanted me to commit to buying a
"super good deal" package of unknown content, before he would come out, and bid.
His ad states $3599.00 for a 3 ton changeout. My... Read More »
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