Guidance Mortgage Relief, Inc.

1.4 star rating Rating - based on 8 reviews & complaints
 
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Guidance Mortgage Relief, Inc. Categories
Debt Negotiation Services
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Customer Reviews, Ratings & Complaints
Complaint Posted 7/17/2011
Review 7/17/2011
Totally agree with everyone!!!!!... Do NOT use their "services". I had to pay $3750.00 upfront for loan modification.. I was also promised I pre-qualified for a 31% "discount" on mortgage payments from the approved modification... It's going to be... Read More »
 
 
 
Complaint Posted 3/11/2011
Review 3/11/2011
DO NOT DO BUSINESS WITH THIS COMPANY...

We hired Guidance Mortgage under the assumption that they knew what they were doing. After receiving an e-mail from Gary Martin of other loan modifications they had performed and the assurance they could... Read More »
 
 
 
Complaint Posted 1/18/2011
Review 1/18/2011
In the summer of 2009 a representative of Guidance contacted me by phone 2 different times in an effort to solicit our business. We were falling behind in our mortgage because of my husband's job loss. Getting involved with this group of scam arti... Read More »
 
 
 
Complaint Posted 1/12/2011
Review 1/12/2011
Please do not use this company for Loan modifications. In October of 2009,18 months ago we paid guidance Dept relief (which is now changed to guidance tax relief)$3500.00 to help modify our mortgage, It was one of the most painful and agenizing pr... Read More »
 
 
 
Complaint Posted 12/15/2010
Review 12/15/2010
THIS IS ONE OF THE MOST UNPROFESSIONAL COMPANIES I HAVE EVER WORKED WITH.

DO NOT USE THEM. They never return calls. They were of no help. They never have any additional information. SINCE THEY CHARGE YOU IN ADVANCE; they keep requesting you sen... Read More »
 
 
 
Complaint Posted 11/11/2010
Review 11/11/2010
DO NOT use this company. They illegally charge you a fee up front. They're a scam. They won't send your paperwork to your mortgage company. They won't help you. Everything the other reviewers said is true. Working with them was one of our biggest... Read More »
 
 
 
Complaint Posted 10/10/2010
Review 10/10/2010
This company has been the most unreliable organization that I have ever dealt with. They do not hold to their promises, rarely return calls, cost a ridiculous amount of money, make poor recommendations, and cause greater hardship for those with wh... Read More »
 
 
 
Review Posted 2/18/2010
Review 2/18/2010
THIS COMPANY IS NOT RELIABLE, DOES NOT KEEP THEIR PROMISE TO HELP YOU, CANNOT GET A HOLD OF ANYBODY ALWAYS LEAVING MESSAGES TO LEARN ABOUT THE STATUS OF MY CASE WANTING A MODIFICATION, GUIDANCE DID NOT KNOW THAT MY HOUSE WAS FOR SALE, I AM ABOUT T... Read More »
 
 
 
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Additional Business Information
Hours   Phone   (310) 228-1128 Address   8730 Wilshire Blvd., Suite 350
Beverly Hills, CA 90211
Website   http://www.guidancemortgagerelief.com Email   clientcare@guidancemr.com
Contact   Customer Care Other  
 
 
 
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