Complaint
Posted 4/28/2021
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1 Review
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Trustlinker since 04/28/21
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UNION CITY, TN
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Complete joke
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We became clients in February of 2020 and still 14 months later they only have filed our 2019 taxes. Called another attorney per their instructions and the tax attorney with a different company knew what we needed to do within 10mins and had conta... Read More »
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Review
Posted 6/26/2020
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1 Review
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0 Question
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0 Profile View
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Trustlinker since 06/26/20
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COSTA MESA, CA
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Amazing!
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They just finished my case with a $80 monthly payment plan. when I called the IRS they were about to make me pay $210! Read More »
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Review
Posted 2/21/2018
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1 Review
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0 Question
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0 Profile View
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Trustlinker since 02/21/18
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NEWPORT COAST, CA
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Reduced my debt significantly
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I owed $34,000 and was in a very bad position. I couldn’t afford the payments the IRS were trying to make me pay and I talked to Mandy at ITS. She said I was eligible for the offer in compromise, my debt was negotiated down to $3,000 and it only c... Read More »
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Review
Posted 1/30/2018
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1 Review
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0 Question
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Trustlinker since 01/30/18
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NEWPORT COAST, CA
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Amazing Customer Service
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Hands down their customer service is great. They had me be put on an installment agreement, monthly payments. I’m very satisfied with the service. Read More »
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Review
Posted 5/4/2017
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1 Review
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0 Question
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Trustlinker since 05/04/17
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LOS ANGELES, CA
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They are the best!
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I am so happy I chose Ideal Tax to help me with my tax troubles. They have amazing customer service and did a great job for me. I can't tell you how much better it feels not to have the stress of the IRS on your back. So if you are having any kind... Read More »
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Review
Posted 5/14/2015
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1 Review
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0 Question
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1 Profile View
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0 Answer
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Trustlinker since 05/14/15
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ANDERSON, SC
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Review
Posted 5/13/2015
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1 Review
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0 Question
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Trustlinker since 05/13/15
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TUPELO, MS
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Provides no service and no communications
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Signed up with this company in March 2013 and provided all supportive documentation. Was told it would take only up to 8 weeks to provide results. In July received a letter that my account was suspended. I managed to speak with a case manager and... Read More »
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Business's response - on 5/22/2015
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Mr K, you were correct, it looked like the forms were mixed up when you forwarded the information so it inadvertantly incorrectly marked the file. When we corrected it and spoke to you we proceeded to successfully negotiate a settlement that you a... Read More »
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Complaint
Posted 2/20/2013
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1 Review
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0 Question
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93 Profile Views
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0 Answer
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Trustlinker since 02/20/13
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Disappointing to say the least
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I am a current Ideal client and the problem I have is the horrendous communication they provide. I rarely if ever write reviews. But I have tried for over 3 weeks to solve a levy that was erroneously put on my bank account and while the amount isn... Read More »
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Business's response - on 5/11/2015
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Hi Erik, What I can say to all those who are reading: Erik didn't write on here that he received a phone call from our office the next day with an update that we SUCCESSFULLY negotiated with the IRS, RELEASING the hold on his bank account, negotia... Read More »
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Review 2/16/2011
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I received a notice that appeared to be from the IRS with all kind of "official" notices referenceing United States Code. There was no company information but only "IRS Federal Tax Lien Notification" and US govt information. When I called the numb... Read More »
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Business's response - by Ideal Tax Solutionon 3/10/2011
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Hello Kari,
We sincerely apologize for any confusion and we believe there may have been some misunderstanding. We derive our marketing from public records and many times a person will pay off their tax liability, but their name will remain on pub... Read More »
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Review
Posted 1/30/2011
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1 Review
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0 Question
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275 Profile Views
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0 Answer
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Trustlinker since 01/30/11
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Review 1/30/2011
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This company cares about their clients! Any time I was concerned they jumped all over the problem right away and we remain well informed of every step on our case. There is still more work to be done for me but I can tell you that my revenue offic... Read More »
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Review
Posted 1/27/2011
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1 Review
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0 Question
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250 Profile Views
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0 Answer
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Trustlinker since 01/27/11
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Review 1/27/2011
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I found out about them from a close friend of mine. They really helped me and I got everything solved. They are good! A+ John 64 Read More »
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Review
Posted 1/10/2011
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1 Review
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0 Question
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238 Profile Views
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0 Answer
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Trustlinker since 01/10/11
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Review 1/10/2011
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I expected the best when I signed up with ITS and that's exactly what I received. Their level of knowledge and respect was very impressive. I would happily refer my friends to them in the future. Read More »
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Review 8/30/2010
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My elderly in-laws got behind on taxes and I have helped them get caught up. All taxes are currently paid. My mother in law recieved an offical looking IRS type document Form 1040-si (U.S.C) Title 26, to be exact, about a Federal tax lien notifica... Read More »
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Business's response - on 5/22/2015
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Hi Kenneth. First of all we apologize for this type of communication no matter what was said on the phone this is unacceptable. The person was identified and let go, albeit after much time and a couple of other complaints, so we appreciate you rep... Read More »
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