Complaint
Posted 3/23/2018
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1 Review
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Trustlinker since 03/23/18
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DOYLESTOWN, PA
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dreadful customer service!
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I ordered a large number of cabinets for a kitchen and family room. They arrived quickly, but 3 cabinets were damaged - 2 were damaged and patched at the factory and one was damaged in shipping. I reported the damage promptly, and after much back... Read More »
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Review
Posted 3/19/2014
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1 Review
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Trustlinker since 03/19/14
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BRIARCLIFF MANOR, NY
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Review
Posted 3/6/2014
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1 Review
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Trustlinker since 03/05/14
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Kitchen Cabinet Kings
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I have recently purchased cabinets for a complete kitchen remodel. I have never made a large purchase over the Internet as I was hesitant on what to expect both in quality of product and customer service. Well, kitchencabinetkings.com have more th... Read More »
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Review
Posted 3/5/2014
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1 Review
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Trustlinker since 03/05/14
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Great experience
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I used Kitchen Cabinet Kings to order cabinets for my kitchen redo project. Customer service was fast responding to all my questions via email and the people were very friendly and helpful. The cabinets themselves are great quality and were delive... Read More »
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door samples never arrived
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I purchased 2 cabinet door samples at approx. $20/piece. They were shipped Fed Ex. with no signature required. They didn't arrive. I contacted company and was told I could pay to have more sent. It costs more to have signature, but I wasn't told h... Read More »
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Business's response - by Anthony S.on 3/4/2014
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Stacey,
With all due respect, your account of the situation is leaving out some substantial facts. The door samples were shipped via Fed-Ex and delivered to the address you typed into our system when ordering, left at front door. Upon notifying y... Read More »
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Customer service could be better
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Purchased 15 cabinets from KCK's in summer of 2012. Lazy Susan got damaged in transit and called Jessica to inform her. I was told I should have checked before signing for them. I explained that the driver refused to wait while I uncrated 3 pallet... Read More »
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Business's response - by Anthony S.on 6/1/2013
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Steve O,
It appears the gap from the cabinet project occurring Jun 2012, and this review post, May 2013, has caused you to confuse the facts. Jessica from our staff did not tell you it was necessary to inspect all items upon delivery, so your acc... Read More »
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Review
Posted 2/22/2013
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2 Reviews
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0 Question
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57 Profile Views
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0 Answer
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Trustlinker since 02/22/13
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A pleasure to work with
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Kitchen Cabinet Kings has created several beautiful handmade kitchens for my clients. Each has been of the highest quality, and has been completed within the projected time scales and budgets, exceeding the client’s expectations with fantastic res... Read More »
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