Complaint
Posted 5/14/2014
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 05/14/14
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SEATTLE, WA
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High Fees, Terrible Customer Service
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This company is a HUGE hassle to deal with, from unanswered emails, high fees that vary each month, and bad customer service. If you are a small business owner, you'll be much better off using Square. Read More »
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Complaint
Posted 4/10/2013
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1 Review
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0 Question
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30 Profile Views
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0 Answer
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Trustlinker since 04/10/13
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TERRIBLE COMPANY!!! STAY AWAY!
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We signed up for their account and were not initially told that there will be a $25 monthly fee. Then there was a surprise $35 miscellaneous fee with no explanation for what. When we called and talked to their customer service they said it was for... Read More »
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Complaint
Posted 4/3/2013
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1 Review
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0 Question
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30 Profile Views
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0 Answer
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Trustlinker since 04/03/13
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AWEFUL SERVICE NEVER USE THIS COMPANY
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huge waste of time.. company sells your their service not even knowing if their software works with your phone. We had a huge event and were in a bind and the swiper didn't read cards with our phones. We had to manually enter every credit card whi... Read More »
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Complaint
Posted 2/12/2013
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1 Review
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0 Question
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74 Profile Views
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0 Answer
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Trustlinker since 02/12/13
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Very unhappy with Leaders Merchant Services
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Very very unhappy with Leaders merchant services. When I set up my account last month, I specifically asked about all the fees and Tony told me no other fees other than the swipe fee and percentage of sales. I got the mobile card reader but was no... Read More »
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Complaint
Posted 2/4/2013
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1 Review
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0 Question
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92 Profile Views
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0 Answer
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Trustlinker since 02/04/13
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Review
Posted 2/4/2013
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1 Review
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0 Question
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95 Profile Views
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0 Answer
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Trustlinker since 02/04/13
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just satisfied
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So far, hadn't had any major problems regarding its services. Except of course for customer service who at times does not really fully grasp the problem at hand and will just proceed to selling you something. All in all, I've been satisfied with t... Read More »
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Complaint
Posted 1/21/2013
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1 Review
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0 Question
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91 Profile Views
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0 Answer
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Trustlinker since 01/21/13
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Do NOT USE THIS COMPANY!
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They will lie to you about fees, percentages and their monthly rate. When you try to cancel they will make you jump through hoops to do so. The equipment is garbage and does not work. Keep looking for another processing company. Read More »
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Complaint
Posted 12/29/2012
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1 Review
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0 Question
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148 Profile Views
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0 Answer
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Trustlinker since 12/29/12
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Review
Posted 12/26/2012
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1 Review
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0 Question
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150 Profile Views
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0 Answer
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Trustlinker since 12/26/12
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easy to work with
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Leaders has been very reliable for my business. I have a small business I run with my cousins and so far Leaders has been the best business upgrade we ever made. I had to call customer service from time to time but just to confirm certain things w... Read More »
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Review
Posted 12/18/2012
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1 Review
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0 Question
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175 Profile Views
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0 Answer
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Trustlinker since 12/18/12
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worth it all!
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My wife sarah and I started our small bakery business at orange county. We couldn't cater the expanding needs for our business hence we looked for a suitable partner that would carry and deliver the services we needed in terms of credit card proce... Read More »
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Review
Posted 12/17/2012
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1 Review
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0 Question
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157 Profile Views
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0 Answer
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Trustlinker since 12/17/12
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fixed concerns
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I’ve been having seasonal problems with leaders. Not really a perfect company (i believe there’s none anyways) But the good part is they know how to address whenever i have concerns and if they can’t fix it real time, one thing im pretty sure of i... Read More »
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Review
Posted 12/14/2012
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1 Review
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0 Question
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170 Profile Views
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0 Answer
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Trustlinker since 12/14/12
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Los Angeles, CA
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Real Glad
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Real glad I made the decision to make leaders a part of my business. Nothing beats their rate so far. I am not sure why others say that this company is a rip off, bash, or talk trash against them even if it ain't true. Some review sites should be... Read More »
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Review
Posted 11/19/2012
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1 Review
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0 Question
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172 Profile Views
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0 Answer
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Trustlinker since 11/19/12
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Im staying only with company who truly cares!
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If not leaders merchant services? then who will it be? for me, this is really the best merchant provider most specially for small and starting businesses. went for the "giants" before and it seems that they don't give a thing for my account. Read More »
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Review
Posted 11/16/2012
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1 Review
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0 Question
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166 Profile Views
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0 Answer
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Trustlinker since 11/16/12
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CA
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My Bakery's Bestfriend!
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Nothing beats leaders for me. I've been with leaders since 2008 and I am still one loyal customer stuck to them. never had problems with customer support.. bills and fees are transparent.. lower rates.. this is what attracted me with leaders and s... Read More »
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Review
Posted 11/1/2012
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1 Review
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0 Question
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178 Profile Views
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0 Answer
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Trustlinker since 11/01/12
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honestly satisfied client!
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I am probably a newcomer for leaders since I just joined the band since Feb of this year. I am not going to sugarcoat anything but I just wanna say that I am indeed satisfied with what I am getting for the money I paid them for. It's kinda hard to... Read More »
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Complaint
Posted 10/31/2012
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1 Review
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0 Question
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177 Profile Views
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0 Answer
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Trustlinker since 10/31/12
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Review
Posted 10/22/2012
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1 Review
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0 Question
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201 Profile Views
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0 Answer
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Trustlinker since 10/22/12
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Los Angeles, CA
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Works for Annie!
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Ever since my wife Annie got hooked to her handy bag business, I was always tasked to look for better things that would help her small business grow. She asked me to look for a merchant service that's less expensive that she can have with. Hence,... Read More »
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Review
Posted 10/18/2012
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1 Review
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0 Question
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206 Profile Views
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0 Answer
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Trustlinker since 10/18/12
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Thank You!
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I writing to tell you how incredibly impressed I am with your customer service. I had set up an account with Intuit and the service was horrible (long wait times, different person every time I called, couldn't get the scanner to me in less than a... Read More »
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Complaint
Posted 10/18/2012
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1 Review
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0 Question
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170 Profile Views
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0 Answer
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Trustlinker since 10/18/12
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LEADERS A TERRIBLE COMPANY STAY AWAY FROM THEM!!!
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LEADERS took from my checking account with out AUTHORIZATION $267.00 six months ago and never returned.
we never use the service because from the beginning we have problems with them.
leaders is abusive,liar and thieves...
I would not recommend th... Read More »
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Review
Posted 10/16/2012
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1 Review
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0 Question
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163 Profile Views
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0 Answer
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Trustlinker since 10/16/12
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Los Angeles, CA
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Services still delivered...
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Martha and I have been with leaders for quite some time now really. And thank God we didn't really experience negative things like other people did. I am really sorry for hearing all these bad experiences and I hope leaders will have to do somethi... Read More »
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