Complaint
Posted 3/19/2021
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 03/19/21
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ENCINO, CA
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Complaint
Posted 2/27/2021
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 02/27/21
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WESTLAKE VILLAGE, CA
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WARNING-THEY DO NOT STAND BEHIND THEIR PRODUCTS!!!
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My aluminum garage door with a powder coated wood finish has worn/oxidized and looks bad. Door is only 4 yrs old. I kindly called to see if they could come out and have a look. To my shock, the receptionist actually told me it wasn't their problem... Read More »
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Complaint
Posted 2/1/2021
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 02/01/21
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THOUSAND OAKS, CA
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Very dissatisfied customer
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If you like being lied to over and over again then Mesa garage door company is for you. After using them several times I need them to come out to service my garage door. Thought that would be a simple task, however they kept me on hold a couple of... Read More »
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Complaint
Posted 1/25/2021
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 01/25/21
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CAMARILLO, CA
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Worst service possible! Stay away from Mesa!
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Today is the 4th time Mesa has missed an appointment to install my garage door. They have blamed it on the Holidays, COVID, and door availability. The door is the most basic white door they have. If they can’t get my door, they can’t get yours. Mi... Read More »
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Complaint
Posted 12/9/2020
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 12/09/20
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WESTLAKE VILLAGE, CA
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Awful
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Worst company. Wouldn't even give them 1 star. They sold and installed a garage door. The paint around every single window has faded. No where else, just around the windows which clearly is a defect. Mesa representative said they cannot do anythin... Read More »
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Complaint
Posted 7/26/2019
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 07/26/19
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VAN NUYS, CA
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Don't do it!
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Had a great experience with them 20 years ago. Now, the worst customer service I've ever experienced.
First person who showed up for a quote was nearly 2 hours late. When he arrived, he had no interest in selling us a door. He stood in our drivew... Read More »
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Complaint
Posted 10/24/2013
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1 Review
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0 Question
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1 Profile View
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0 Answer
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Trustlinker since 10/24/13
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Complaint
Posted 5/11/2013
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1 Review
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0 Question
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9 Profile Views
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0 Answer
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Trustlinker since 05/11/13
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Complaint
Posted 12/6/2012
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1 Review
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0 Question
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67 Profile Views
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0 Answer
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Trustlinker since 12/06/12
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Buyer Beware this company lies and cheats
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Do not trust these guys they are the worst company I have ever dealt with. They no-showed twice then when they did show up they installed it wrong and it grinds when opening. They refuse to come fix it and I have had to file a complaint with the s... Read More »
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Complaint
Posted 9/23/2011
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1 Review
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0 Question
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82 Profile Views
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0 Answer
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Trustlinker since 09/23/11
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Review 9/23/2011
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Do NOT DO business with this company unless you want to be taken advantage of. The worst customer service I have ever received. They over-promise and under-deliver. I had to follow up with them everyday after they delivered me the wrong door and c... Read More »
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Complaint
Posted 9/8/2011
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1 Review
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0 Question
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97 Profile Views
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0 Answer
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Trustlinker since 09/08/11
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Review 9/8/2011
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Our garage door opener was broken so I called Mesa Garage Doors. They sent someone right away and he told me that we need to replace the opener for $750 including labor. He was very persistent to make a sale but the price he quoted was outrageous... Read More »
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Complaint
Posted 6/19/2011
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1 Review
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0 Question
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152 Profile Views
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0 Answer
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Trustlinker since 06/19/11
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Review 6/19/2011
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This company came out(2010/2011) and performed the work. I discovered that the worker had rummaged through my garage and stole items I had packed away to give to my grandchildren. They rearranged my bins/boxes so that it didn't look like anything... Read More »
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Complaint
Posted 5/20/2011
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1 Review
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0 Question
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96 Profile Views
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0 Answer
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Trustlinker since 05/20/11
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Review 5/20/2011
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We had a garage door installed by this company. I came home from work to give the installers access to our garage. Shortly after returning to work, I received a call from the installer informing me that he had "accidentally" opened the door to our... Read More »
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Complaint
Posted 3/24/2011
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1 Review
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0 Question
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124 Profile Views
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0 Answer
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Trustlinker since 03/24/11
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Review 3/24/2011
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You cannot trust this company. They make promisses they don't stand by. They sold me a garage door opener that didnt work and were not truthful about it's quality and price. Once they have your money, you're out of luck as their customer service i... Read More »
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Complaint
Posted 2/16/2011
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1 Review
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0 Question
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124 Profile Views
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0 Answer
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Trustlinker since 02/16/11
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Review 2/16/2011
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They Do Not Stand Behind There Product. We had a motor malfunction which caused $500 in damages. They are claiming that it is not covered under their so called warranty even though the service technician who came out noted that the motor did not r... Read More »
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Review
Posted 12/16/2010
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1 Review
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0 Question
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96 Profile Views
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0 Answer
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Trustlinker since 12/16/10
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Review 12/16/2010
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mesa garage door took 4 weeks to complete a job they said would take one week.my advice with doing business with them, do not pay until all work is completed,which is in there contract-minus deposit.and give smallest deposit possible there receipt... Read More »
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Complaint
Posted 12/11/2010
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1 Review
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0 Question
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94 Profile Views
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0 Answer
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Trustlinker since 12/11/10
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Review 12/11/2010
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Watch out. Highly unprofessional and unethical company.
The estimator called on the day of the estimate. Asked us for the lowest price we got and said he would do it for $50 less. When we said we would not play that game he said hat he didnt thi... Read More »
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Complaint
Posted 12/3/2010
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1 Review
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0 Question
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101 Profile Views
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0 Answer
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Trustlinker since 12/03/10
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Review 12/3/2010
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Highly unprofessional company. They subcontracted our order to someone who could barely speak English and was not properly trained. There was damage to my home and when I called to complain, the office personnel had nothing but attitude. Mesa Gara... Read More »
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Complaint
Posted 11/28/2010
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1 Review
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0 Question
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92 Profile Views
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0 Answer
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Trustlinker since 11/28/10
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Review 11/28/2010
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I purchased a home in June 2010. I saw that the garage door was bad shape. I kept hearing about Mesa Garage on KNX 1070am radio. Then decided to check them out. The inspection went good, filled all the paper work out. Then was notified later that... Read More »
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Complaint
Posted 11/19/2010
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1 Review
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0 Question
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95 Profile Views
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0 Answer
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Trustlinker since 11/19/10
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Review 11/19/2010
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These folks have missed the scheduled install dates 7 times for one reason or another. The first two times they ordered the incorrect door. One time they said their supplier was the problem. Mesa said everything I ordered was in stock...it turned... Read More »
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