Complaint
Posted 9/29/2016
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 09/29/16
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ENCINO, CA
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DON'T MAKE THE MISTAKE OF GOING THERE!
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DON'T MAKE THE MISTAKE OF GOING THERE! NOT EVEN IF YOU ARE DESPERATE! I am a GC and referred a lot of business to them in the past. Issues started occurring with each client and each time it did, they would not take responsibility. They would not... Read More »
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Complaint
Posted 9/30/2015
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 09/30/15
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HUNTINGTON, NY
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Good quality Good price
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I purchased a vanity with a double sink from MB and am very happy with quality of the product and the price I paid was competitive with other vendors. Although I didn't check I would have liked to purchase the vanity without the travertine counter... Read More »
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Business's response - by Danielle M.on 5/10/2013
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We're so happy that we were able to help you with your project Kevin! Thank you for sharing your experience with Modern Bathroom! Read More »
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very goid quality
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The vanity was stylish and goid quality. I would have like a different faucet option. The delivery was also very good the item came perfect which is a rare treat these days Read More »
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Business's response - by Danielle M.on 5/10/2013
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Thank you Gloria! We appreciate your time to write such a wonderful review for Modern Bathroom! Read More »
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Beautiful Showroom
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"The showroom was very impressive. This company was refereed by my contractor who has been doing business with Modern Bathroom for years. Quality is unbelievable and employees there helped answer all my questions. I was very satisfied with my visi... Read More »
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Business's response - by Danielle M.on 5/10/2013
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Sarah, Modern Bathroom is incredibly appreciative of your awesome review! We're so happy that we were able to provide you with a 5-star experience! We're looking forward to your future projects as well... Thank you! Read More »
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Hidden in Industrial North Hollywood
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Our contractor recommended Modern Bathroom. Found the place in North Hollywood, close to my home in Sherman Oaks. My wife and I went to buy three bath cabinets. The showroom was full and almost all items were in stock. Arthur helped us and we ende... Read More »
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Business's response - by Danielle M.on 5/10/2013
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Thank you Adam! Modern Bathroom supplies many contractors due to our huge selection and great prices! We're so grateful that we were able meet the needs of your project! Read More »
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Bathroom Vanity
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Vanity delivered on time. Carrier contacted us prior to delivery so we were ready to receive the large pallet. Entire vanity set was shipped well secured and delivered with no damage. Read More »
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Business's response - by Danielle M.on 5/10/2013
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John, Thank you for the 5-star review!!! It's a beautiful thing when your new bathroom arrives in one piece! Read More »
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Returning Customer
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If only I had known about this place earlier, I did one of my houses and bought all my stuff from a very super expensive place down in San Diego :( I am going to start on a new project and I stopped by the modern bathroom showroom to check it out,... Read More »
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Business's response - by Danielle M.on 7/10/2013
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Bell, thank you so much for sharing your 5 Star experience with Modern Bathroom! We hope to see you again soon! Read More »
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Modern Bathroom--Good Value, WOW Service
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As a Manager with a 30 years tenure in creating positive memorable Customer Experiences, I like to share those defining moments when companies I do business with get it right. Here is one I had with Modern Bathroom earlier this year that exceeded... Read More »
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Business's response - by Danielle M.on 10/21/2012
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Thank you for your amazing review. What could we have done to earn a five star rating? We are always looking for ways to improve our customer experience and we love your feedback. Thank you for you kind words. We are in the middle of a complete cu... Read More »
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Good Experience & Good Product
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We went specifically to Modern Bathroom because we found online that they have a free standing "Mermaid" tub that fit the dimensions of our new bathroom and was extremely reasonably priced. Vic helped me and was polite and friendly and explained t... Read More »
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Business's response - by Danielle M.on 10/21/2012
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Thank you for the great feedback Rebecca. We are striving to be the very best supplier of bath and vanity products while still offering unbelievable discounts. Your review is great encouragement to our team to constantly improve/ Read More »
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Complaint
Posted 5/27/2011
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1 Review
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0 Question
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87 Profile Views
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0 Answer
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Trustlinker since 05/27/11
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Review 5/27/2011
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Horrible
Don't EVER order from them. Wish I've read the reviews earlier. The worst customer service. Ordered vanity and linen tower. 2 days later I was told it was on back order for 1 month. I said OK, I'll wait. 1 moth later no info from company... Read More »
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Complaint
Posted 4/26/2011
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1 Review
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0 Question
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73 Profile Views
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0 Answer
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Trustlinker since 04/26/11
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Review 4/26/2011
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This company has the worst customer service. I purchased two sinks on 1/25/11. I was told by Arthur shaginyan that one sink was on back order from china and it would take 6 weeks for me to receive. I was fine with that. I received the first sink w... Read More »
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Complaint
Posted 4/5/2011
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1 Review
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0 Question
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87 Profile Views
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0 Answer
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Trustlinker since 04/05/11
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Review 4/5/2011
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Buyer beware. Bought 2 vanities from Modern Bathroom, they said it was made of solid wood..False. Made of a cheap material called MDF. Vanities came in peeled. Also, said the vanity tops come as one piece (sink attached to marble top) Never receiv... Read More »
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Complaint
Posted 2/15/2011
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1 Review
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0 Question
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87 Profile Views
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0 Answer
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Trustlinker since 02/15/11
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Review 2/15/2011
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So far, not so good. I wish I would have read the reviews on here before ordering from them. Their vanity selection looks nice and modern, but wish I had ordered locally instead. I feel like I may have gotten better customer service if I called in... Read More »
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Complaint
Posted 1/27/2011
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1 Review
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0 Question
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68 Profile Views
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0 Answer
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Trustlinker since 01/27/11
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Review 1/27/2011
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So far they took my money over 1400.00 and no reply on where or when my order was shipped ....Over a week . Called talked to a Mike guy which was very RUDE and said it was shipped out . IF I would of know about this place I would of ran the other... Read More »
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Complaint
Posted 1/7/2010
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1 Review
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0 Question
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106 Profile Views
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0 Answer
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Trustlinker since 01/07/10
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Crenshaw, CA
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Review 1/7/2010
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Ordered two vanities and two tubs from Modern Bathroom. First the order was wrong for the tubs as I realized that the tubs on the order sheet were not the ones that I had described. Then the tubs took over a month to be delivered. Then I found out... Read More »
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Review
Posted 1/4/2010
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1 Review
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0 Question
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104 Profile Views
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0 Answer
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Trustlinker since 01/04/10
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Hilton Head Island, SC
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Review 1/4/2010
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I ordered 2 vanities with 4 mirrors and 4 faucets. It was just ordered last week and it has already been shipped.
On my final bill it was noted that the faucets I ordered were out of stock and were replaced by an other model. This was done with... Read More »
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