Complaint
Posted 12/27/2018
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1 Review
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0 Question
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0 Answer
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Trustlinker since 12/27/18
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SAN JOSE, CA
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Very bad customer service
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Never book from Vayama, they say free cancellation within 24 hours, you need to call to cancel and when you call they take 30 minutes to pick up then ask you to wait for 20 minutes and then hung up, no courtesy to call back and then you repeat. Ne... Read More »
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Complaint
Posted 12/11/2018
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1 Review
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0 Question
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0 Answer
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Trustlinker since 12/11/18
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FALLS CHURCH, VA
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Don't Use Vayama
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Don't use Vayama anymore. I booked twice, they both changed my flight schedule randomly at the last moment. First itinerary Vayama didn't help to reschedule, I did by myself by calling airline. The second itinerary the airline proved they didn't c... Read More »
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Review
Posted 11/2/2018
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1 Review
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0 Question
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0 Answer
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Trustlinker since 11/02/18
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SPRINGFIELD, NJ
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Don't waste your money
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Don't waste your money. They never sent us our check in for one of our flights and we had to pay an extra 100 euros at the airport to even board our plane. Contacted them several times for a refund and was completely ignored. Read More »
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Complaint
Posted 8/13/2018
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 08/13/18
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ALBUQUERQUE, NM
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VAYAMA IS HORRIBLE
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On 8/12/18 I was supposed to board my flight to Seattle, with my end destination being South Korea to visit my husband who in on a year tour in the military. I was unable to board my flight due to an error in my name. . The name on my ticket was a... Read More »
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Complaint
Posted 6/18/2018
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 06/18/18
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RICHMOND, TX
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Refund from Vayama
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It has been more than 60 days since I cancelled my booking with Vayama. They e-mailed me that I will receive cancellation invoice in 10 days, but never received one.
Air canada , the air lines I was booked on, has e-mailed me that my refund has b... Read More »
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Complaint
Posted 5/3/2018
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 05/03/18
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WESTFIELD, MA
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Complaint
Posted 3/22/2018
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 03/22/18
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BAYSIDE, NY
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Scam
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Vayama is one of different type of air flight agent scam, worse than cheopoair. The cancellation insurance is scam. They will not give you full refund. I did cross check to the airline, they said different thing. So vayama block the airline from s... Read More »
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Review
Posted 11/10/2017
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1 Review
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0 Question
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0 Answer
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Trustlinker since 11/10/17
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EVANSVILLE, IN
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Vayama - NOT reliable!!!
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Extremely irresponsible customer service. NOT WORTH RISKING YOUR HARD EARNED MONEY WITH VAYAMA!!! First I receive notification from Vayama that itinerary has changed. Guess what....layover changed from 2hrs to 11 hrs. That is very inconvenient for... Read More »
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Review
Posted 8/17/2017
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 08/17/17
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PANAMA CITY, FL
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Don't Use!!
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Don't use this if there are any other options! Rules only when eticket is sent not while booking. Customer Service agents are rude! Read More »
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Complaint
Posted 5/14/2017
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 05/14/17
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APPLE VALLEY, CA
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Complaint
Posted 3/8/2017
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 03/08/17
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POTWIN, KS
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Worst Travel Experience
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buyer beware! check their ratings before booking!!!!!!!!
if you miss your flight like i did, you are screwed!
took them a whole week to book me on a flight after talking to 8 different representatives who were all telling me to just wait that it... Read More »
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Complaint
Posted 2/24/2017
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 02/24/17
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SUNNYVALE, CA
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Bad experience with Vayama
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I am posting this here to know if I can get any refund of my tickets that I could not use.
Though Vayama gave me better deal for the tickets, their customer service is very bad. I booked three round tickets (booking no: LN2TJ2) for my family (me... Read More »
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Complaint
Posted 4/14/2016
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 04/14/16
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SUNNYVALE, CA
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Completely Disappointing. DO NOT use VAYAMA
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I have called customer service to make some corrections in my name. First time when I called from US (time 8PM) and I got information that the name changing team will be available only after 2PM and asked me call back. I waited till 2am US time an... Read More »
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Complaint
Posted 4/12/2016
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 04/12/16
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LUMBERTON, NJ
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absolutely the worst customer service travel agency
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I booked tickets with them to go to Italy with my son. There was a problem with the flight. they did not refund the money or even offer me a credit. They seem to make a habit out of taking peoples hard earned money but won't work with their custom... Read More »
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Complaint
Posted 4/10/2016
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 04/10/16
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STAMFORD, CT
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Complaint
Posted 12/17/2015
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 12/17/15
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ORLANDO, FL
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The worst travel agency ever
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I missed my flight, and they refuses not just to reschedule my flight, but to refund me back. Thanks to them i had to pay 1500 dollars to book another ticket. Read More »
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Complaint
Posted 6/3/2015
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 06/03/15
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BROOKLYN, NY
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Horrible experience. Stay away.
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I really regret booking through Vayama. After ticketing my flight, I found that I was not able to select seats on any of my flights. I went to the airline websites and also called the airlines and was told that the class of fare does not allow me... Read More »
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Complaint
Posted 5/13/2015
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 05/13/15
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BREINIGSVILLE, PA
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Complaint
Posted 4/11/2015
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 04/11/15
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SEATTLE, WA
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DO NOT USE THIS COMPANY.
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After getting home from a trip that took 30 hours and had a little time to think I am sure this company earn their money on people's mistakes and misfortune. Heartless, worse than a bank that earn money on fees and interest. I just do not understa... Read More »
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Complaint
Posted 3/30/2015
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 03/30/15
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STAMFORD, CT
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