WePay, Inc.

2.0 star rating Rating - based on 38 reviews & complaints
Our mission today is as alive as ever: to level the playing field for small businesses.  
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WePay, Inc. Categories
Payroll Service
Bill Paying & Billing Services

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Customer Reviews, Ratings & Complaints
Complaint Posted 8/17/2021
Stay Clear of this Company!
Unless you want to HATE an inanimate object stay clear of this merchant service company. They NEVER deposit consistently, they settle when they feel like it snd they have no human customer service to speak to. They are unpredictable and unprofessi... Read More »
 
 
 
Complaint Posted 11/15/2018
DO NOT USE!!
We opened our account with WePay and everything seemed fine the first few days. We received notification that we would be receiving our first settlement then later that day we started receiving emails that each individual order was being refunded.... Read More »
 
 
 
Complaint Posted 5/2/2018
Screwed from VERY beginning!
I'm sorry and hate to bring BAD news to anyone. I set up an account but was never offered the opportunity to CREATE a Password. Without one, I not only couldn't access my account, but could not be given distribution of funds. I explained this to a... Read More »
 
 
 
Complaint Posted 7/27/2016
customer service.
Quick response BUT they do not read what you write. They answer with information that is not pertinent. I was NEVER able to settle anything with people that do not listen to the problem. I finally had to leave with no satisfaction. Use Pay Pal. Yo... Read More »
 
 
 
Complaint Posted 11/12/2015
A Nightmare for Any Small Business---Avoid If Possible
I never write reviews. I am the owner of a small business and do not have time to review suppliers or vendors. We Pay is so unbelievable bad I am forced to write about my experience, which is still to be resolved. I joined Freshbooks about 3 month... Read More »
 
 
 
Complaint Posted 7/12/2015
their mistake and I PAY!!!!
I had 10 dollars in a go fund me account. I realized it was not a good idea I had and requested the money in that account be sent to me...which is was. I received three separate checks for $8.91. I just figured I had more donations than what I tho... Read More »
 
 
 
Complaint Posted 3/5/2015
ABOUT AS BAD AS IT GETS
Non-existent customer service. When you do get it, the reps are either incompetent or liars. Or both. They will keep your money even longer than they say they will and give you no real explanation. They keep my money for 28 days (they say, it has... Read More »
 
 
 
0 Posted 1/16/2014
Lost $380, considers every business as a "high risk"
We operate a family restaurant, we offer food catering on the side to make extra money. We had 3 clients that paid catering deposit fees through WePay. The first transaction of $125 went through and successfully deposited to our bank account. The... Read More »
 
 
 
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Additional Business Information
Hours   Phone   (855) 469-3729 Address   455B Portage Ave
Palo Alto, CA 94306-2213
Website   http://www.wepay.com Email   sophie@wepay.com
Contact   Bill Clerico Other  
 
 
 
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